The PDC Manager is the senior site leader accountable for customer service excellence, last‑mile delivery performance, labor relations, and long‑range site strategy, leveraging embedded and emerging automated technologies within the Parts Distribution Center (PDC).
This role owns near‑term execution while developing and driving a rolling five‑year strategy aligned to network growth, customer expectations, technology evolution, workforce capability, and capital planning. The PDC Manager is expected to demonstrate enterprise‑level business acumen in supply chain distribution and industrial engineering, translating strategy, economics, and engineering tradeoffs into sustained operational performance.
5‑Year Strategic Responsibilities:
• Develop and maintain a rolling five‑year PDC strategy aligned to network demand, dealer growth, service expectations, and cost targets
• Define the site roadmap for capacity expansion, layout evolution, workforce capability, digital enablement, and service reliability
• Identify and sponsor multi‑year initiatives focused on customer experience, last‑mile performance, labor stability, automation, and productivity
• Build and defend capital and operating business cases supporting long‑term investments
• Translate strategy into annual operating plans, KPI trajectories, and execution priorities
Business Acumen & Engineering Leadership Expectations:
• Manage the PDC as a profit‑impacting node within a broader distribution network
• Apply industrial engineering principles (capacity modeling, flow optimization, labor standards, layout strategy)
• Evaluate service‑to‑cost tradeoffs, ROI, payback, and risk for capital and technology investments
• Communicate complex operational and engineering concepts at the executive level
Key Responsibilities:
• Customer service ownership and senior dealer escalation leadership
• Last‑mile delivery and carrier performance accountability
• Labor relations leadership, grievance handling, and negotiations
• Strategic planning, financial stewardship, and people leadership
• AI‑enabled decision leadership, analytics governance, and technology adoption oversight
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.
