National Account Director

Aramark • Salaried • Washtington, DC, United States, DC, United States • 1d ago

Job Description

The National Account Director is responsible for developing and managing strategic relationships with key national accounts, driving revenue growth, client satisfaction, and long-term business success. This role serves as the primary client relationship leader, ensuring operational excellence and the successful delivery of food, beverage, and integrated facilities management services across a multi-site portfolio. The ideal candidate will bring a strong operations background, exceptional leadership skills, and the ability to collaborate effectively across cross-functional teams. In partnership with on-site General Managers, this individual provides strategic oversight of daily food and beverage operations, facilities services, workplace experience programs, and overall service delivery, ensuring consistent execution, financial performance, and client satisfaction across all locations within the client portfolio.

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience ?not a requirement?and deliver out-of-this world, truly sensory experiences, feeding your company culture. Learn more by visiting lifeworksrestaurantgroup.com.

Compensation Data

COMPENSATION: The Salaried rate for this position is $155,000.00 to $165,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

Manage and guide the activities of your management team for Food & Beverage as well as Facilities locations across multiple geographies and locations.
Set the strategic/tactical direction for each account.
Develop and implement portfolio strategies for increasing sales and profits through national clients.
Create, build, and maintain positive business relationships with Aramark's current and prospective clients.
Grow existing annual customer revenues by adding new products and services, locations, and price increases.
This individual will be charged with the overall account development, including proposals for expansion to sites served and services provided.
Responsible for managing both client and Aramark budgets.
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress.
Understand contractual obligations and leverage opportunities.

Qualifications

Bilingual in English & Spanish a plus
5-10 years of experience as a District Manager level or equivalent preferred including P&L responsibility within the food & beverage and/or facilities management industries.
Experience with project management and facility design collaboration
A bachelor's degree is generally required to be successful; an advanced degree in business or related field is desired.
Demonstrated leadership and team management skills with a broad knowledge of management practices, business judgement, and client/consumer interaction.
Confirmed ability to hire, assess, develop, and grow hard-working talent.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities with contract terms and conditions to address operational issues.
Established communication and teamwork skills to work with all levels within the organization from the front-line associate through senior leadership.
Strong customer focus and relationship-building capabilities, strategic thinking and problem-solving abilities.
High level of integrity and professionalism
Ability to work independently and as part of a team
Must be able to create systems and processes to manage remotely, willing to travel up to 60%.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.