This position works under the supervision of the professional nurse and collaborates to meet the needs of the patient within the scope of the role. Responsibilities may include assisting in direct patient care, providing environmental support, facilitating patient safety, and perform a variety of day-to-day clerical activities. This position assists with ensuring a continuous, efficient and smooth patient flow. Serves as a liaison between staff and patients with both clinical and administrative responsibilities.
Location: High Pointe House, Haverhill, MA
Hours: Full Time and Per Diem opportunities available (Weekend Rotation Required)
Job Description
1. High School diploma or equivalent OR Four (4) years of health care or nursing experience.
2. Certified Nursing Assistant (CNA) or Home Health Aide Certificate from an approved certifying organization.
3. One (1) year of experience in health care or nursing.
Duties and Responsibilities: The duties and responsibilities listedbelow are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
Prepares patients for examination and treatment in a timely manner, including: obtain vital signs, urinalysis and blood glucose, microalbumin, and A1C. Obtain, document and reconcile allergy and medication lists. Collect and prepare specimens and relevant documentation for transportation to off-site laboratory, assuring accuracy in labeling and documenting.
Assists with any office examinations/procedures/tests/treatments. Administers appropriate injections to patients of all ages and draw blood specimens, following office & CDC guidelines. Maintain patient education resources and provide instruction and education to patients as instructed by providers.
Prepare and replenish medical supplies including vaccine inventory and monitor medication refrigerator temperatures based on DPH requirements.
Follow DPH protocols regarding safe keeping of all medications and vaccines.
Clean and sterilize instruments and maintain diagnostic equipment. Quality control and record on all in-house testing i.e. urine, strep, blood glucose monitors and pregnancy controls. Report any malfunctions to BioMed. Arrange for any replacement / upgrades to all medical devices.
Facilitate daily operations and responsibilities of the day-to-day patient flow within each designated area, acting as the first level “go-to person” for the providers, clinical and clerical staff regarding troubleshooting issues such as patient complaints, billing questions, registration issues
Participates in the interviewing, hiring and performance evaluation of staff, providing on-going useful, objective and constructive input. Facilitate the orientation of new and per-diem staff, including: creating orientation schedule and training of both clinical and clerical duties.
This position will act as a “subject matter expert” in the roles, duties, scope of practice, and work flows for other staff members.
What We Offer
Competitive salaries & benefits
Medical, Dental and Vision benefits start day one
403(b) retirement with company match
Tuition reimbursement and continuing education support - Access to MedBridge for PT CEUs and licensure/certification support, reinforcing our commitment to ongoing clinical development.
Opportunities for career growth
Fleet car program - A unique offering that reduces personal vehicle burden and supports clinicians in the field.
Industry-Leading Safety Program – A one-of-a-kind Workplace Safety & Violence Prevention role dedicated to proactively addressing increasing safety concerns in healthcare settings. This program includes:
AVADE de-escalation and self-safety training
InvisaWear GPS-enabled safety devices
Escort services to ensure staff safety in the field
About Care at Home:
Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it’s needed most and so that we can bring wellness back to health care, one person at a time.
About Tufts Medicine
A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being.
Tufts Medicine is an equal opportunity employer
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$17.57 - $21.96
