Clinical Nurse Manager (Office) - HomeCare

Hartford HealthCare at Home • Full-time • Ashley Falls, MA, United States, MA, United States • 1d ago

Location Detail: 65 Commercial Blvd Torrington (10413)

Shift Detail: Weekday position to manage the nursing staff for the Torrington office. Oversee daily staffing operations, quality metrics, payroll etc for a patient census of approx 300.

Work where every moment matters.

Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Clinical Team Manager.

Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allows our colleagues to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home. Most importantly, our colleagues are appreciated for the real differences they make in both the lives of their clients and their clients’ families.

As part of a person-centered care model, this role will assist in management of daily operations of an
interdisciplinary care team. This role will ensure the delivery of outcome based, cost-effective care, by
utilizing metric-driven decisions. The primary purpose of this role is to oversee all patient care services
and personnel for their assigned team. This role will collaborate with all team members to achieve
exceptional outcomes.

Assures the development of personnel qualifications and policies

Identifies and facilitates professional development needs and competency of staff through home visits with staff to supervise and evaluate clinical performance; identifies and follows through with development plan.

Maintains compliance with regulatory agency policies and procedures by providing staff guidance in making clinical and case management decisions that are cost effective and focused on clinical outcomes

Accountable for team performance in achieving desired clinical and operational performance measures

Utilizes clinical software to identify opportunities for education, most appropriate utilization of services, oversee clinical progression of patients and trend team outcomes and performance.

Assures that clinical and functional outcomes are achieved at the highest level possible.

Resolves patient care problems collaboratively with internal/external customers – collaborates with peers across the regions.

Oversees the daily patient assignments for clinical staff based on client needs and staff competency to maintain team productivity standards; LEAN Daily Management process (Visual Boards)

Coordinates referrals and ensures timeliness of SOCs and timeliness of adjunct service delivery.

Ensures that an individualized plan of care is developed, implemented, and updated as needed for all patients.

Ensures coordination of patient care, including communication with all physicians involved in the plan of care

Determines staffing needs and coordinates hiring to meet service demands for assigned geographic areas

Hires, trains, coaches, and evaluates staff. This role is also responsible for
completion of personnel evaluations according to agency timelines

Qualifications

Minimum Requirements

Education: Associate degree - Registered Nurse

Experience: Field experience as Home Health or Hospice clinician

Licensure: Registered nurse with current license to practice in the state of CT

Preferred:

Bachelor’s degree in nursing

OASIS and case management certification

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