Join our team at AmPharm!
AmPharm is a long-term-care pharmacy serving senior care and rehabilitation facilities. We offer customized packaging, cost management, IV services and more. Our pharmacists carefully monitor medication orders to ensure patient safety and contain costs. Learn more about us by visiting our website!
Benefits and Perks include:
- Affordable Medical/Dental/Vision insurance options
- Generous paid time-off program and paid holidays for full time staff
- TeleDoc 24/7/365 access to doctors
- Optional short- and long-term disability plans
- Employee Assistance Plan (EAP)
- 401K retirement accounts
Purpose of Position:
The Medication Therapy Management (MTM) Pharmacy Technician supports pharmacists in delivering comprehensive medication management services to patients. This role is responsible for patient outreach, medication reconciliation, documentation, adherence monitoring, and coordination with healthcare providers, insurance plans, and pharmacy staff to improve medication outcomes and support quality initiatives. The MTM Pharmacy Technician plays a key role in ensuring timely completion of MTM services while maintaining compliance with HIPAA regulations, Medicare Part D requirements, and company policies.
Description of Required Duties and Tasks:
Essential duties and responsibilities include the following:
- Patient Identification & Scheduling: Identify patients who qualify for Medication Therapy Management services and schedule appointments with providers and residents for medication reviews.
- Medication Reconciliation & History: Gather comprehensive medication lists, including prescriptions and OTC products, through patient interviews and provider records.
- Patient Engagement & Adherence: Contact patients to review medication usage, discuss adherence, and address potential barriers to taking medication.
- Documentation & Data Entry: Document medication therapy problems, interventions, and patient conversations in MTM software (e.g., OutcomesMTM) for pharmacist review.
- Follow-up Coordination: Perform follow-up calls to patients regarding therapy changes, lab tests (e.g., for anticoagulation), or medication refill
Required Knowledge:
- Work requires knowledge of the LTC pharmacy industry, Medicare Regulations, CMS and other state/federal regulations
Required Skills:
- Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed
- Excellent communication and customer service skills.
- Maintaining an established work schedule
- Effectively using interpersonal and communications skills including tact and diplomacy
- Effectively using organizational and planning skills with attention to detail and follow through
- Establishing and maintaining effective working relationships
- Effectively demonstrates accuracy and thoroughness and continually strives to improve quality standards
- Maintaining confidentiality of work related information and materials in compliance with HIPAA regulations
- Adheres to the principles of the Employee Standards and Code of Conduct and reports any violations
Required Work Experience:
- Previous Long Term Care Pharmacy experience
- One to three years of pharmacy technician experience
Required Computer Skills:
- Proficiency with information systems
- Microsoft Office
Equipment Used
- Standard Office Equipment
- Computer
Physical Requirements:
Required
- Occasional lifting of objects up to 50 pounds
- Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
- Work is performed in a standard office environment
- Must have reliable transportation
Certification Requirements:
- Active Tennessee Board of Pharmacy Registration
- Pharmacy Technician Certification (CPhT) preferred
- Must complete continuing education in pharmacy-related topics as required to maintain certification
Education Requirements:
- High school diploma or general education degree (GED)
- Completion of pharmacy technician program preferred
- Or equivalent combination of education and/or experience
Required Safety Expectations:
- Working safely and follow safety rules
- Report unsafe working conditions and behavior
- Take reasonable and prudent actions to prevent others from engaging in unsafe practices
EQUAL OPPORTUNITY EMPLOYER
Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made.
This employer participates in E-Verify.
Licenses & Certifications
Required
Preferred
- Pharmacy Tech Cert (CPhT)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
