Join our team at AmPharm!

AmPharm is a long-term-care pharmacy serving senior care and rehabilitation facilities. We offer customized packaging, cost management, IV services and more. Our pharmacists carefully monitor medication orders to ensure patient safety and contain costs. Learn more about us by visiting our website!

Benefits and Perks include:

Affordable Medical/Dental/Vision insurance options
Generous paid time-off program and paid holidays for full time staff
TeleDoc 24/7/365 access to doctors
Optional short- and long-term disability plans
Employee Assistance Plan (EAP)
401K retirement accounts

Purpose of Position:

The Medication Therapy Management (MTM) Pharmacy Technician supports pharmacists in delivering comprehensive medication management services to patients. This role is responsible for patient outreach, medication reconciliation, documentation, adherence monitoring, and coordination with healthcare providers, insurance plans, and pharmacy staff to improve medication outcomes and support quality initiatives. The MTM Pharmacy Technician plays a key role in ensuring timely completion of MTM services while maintaining compliance with HIPAA regulations, Medicare Part D requirements, and company policies.

Description of Required Duties and Tasks:

Essential duties and responsibilities include the following:

Patient Identification & Scheduling: Identify patients who qualify for Medication Therapy Management services and schedule appointments with providers and residents for medication reviews.
Medication Reconciliation & History: Gather comprehensive medication lists, including prescriptions and OTC products, through patient interviews and provider records.
Patient Engagement & Adherence: Contact patients to review medication usage, discuss adherence, and address potential barriers to taking medication.
Documentation & Data Entry: Document medication therapy problems, interventions, and patient conversations in MTM software (e.g., OutcomesMTM) for pharmacist review.
Follow-up Coordination: Perform follow-up calls to patients regarding therapy changes, lab tests (e.g., for anticoagulation), or medication refill

Required Knowledge:

Work requires knowledge of the LTC pharmacy industry, Medicare Regulations, CMS and other state/federal regulations

Required Skills:

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed
Excellent communication and customer service skills.
Maintaining an established work schedule
Effectively using interpersonal and communications skills including tact and diplomacy
Effectively using organizational and planning skills with attention to detail and follow through
Establishing and maintaining effective working relationships
Effectively demonstrates accuracy and thoroughness and continually strives to improve quality standards
Maintaining confidentiality of work related information and materials in compliance with HIPAA regulations
Adheres to the principles of the Employee Standards and Code of Conduct and reports any violations

Required Work Experience:

Previous Long Term Care Pharmacy experience
One to three years of pharmacy technician experience

Required Computer Skills:

Proficiency with information systems
Microsoft Office

Equipment Used

Standard Office Equipment
Computer

Physical Requirements:

Required

Occasional lifting of objects up to 50 pounds
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
Work is performed in a standard office environment
Must have reliable transportation

Certification Requirements:

Active Tennessee Board of Pharmacy Registration
Pharmacy Technician Certification (CPhT) preferred
Must complete continuing education in pharmacy-related topics as required to maintain certification

Education Requirements:

High school diploma or general education degree (GED)
Completion of pharmacy technician program preferred
Or equivalent combination of education and/or experience

Required Safety Expectations:

Working safely and follow safety rules
Report unsafe working conditions and behavior
Take reasonable and prudent actions to prevent others from engaging in unsafe practices

EQUAL OPPORTUNITY EMPLOYER

Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made.

This employer participates in E-Verify.

Licenses & Certifications

Required

Pharmacy Tech

Preferred

Pharmacy Tech Cert (CPhT)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Certified Pharmacy Technician