Overview:
Directs, supervises, and coordinates all the administrative activities of the departmental practice or satellite practice. Ensures the practice maintains the level of service and effectiveness expected by the patients, providers, and Administration. Responsible for the management of personnel, supplies, equipment, accounts payable and receivable. Within the established guidelines set forth by UF Health and under the direction of the appropriate Administrator or Manager, ensures adherence to all policies, procedures, and regulatory requirements. Provides exemplary customer service and ensures that a high level of customer service is provided by all office/department staff.
Supervision: Supervisory responsibility of 3-20 employees.
Age of Patients Served: All Age Groups
Qualifications:
Required Education:
- High School Diploma or GED.
- Preferred Education: Associate's or Bachelor's degree in Healthcare Administration, Business or a related field.
Required Experience:
Preferred Licensure/Certifications:
- Certified Medical Assistant from an approved Medical Assistant program
- EMT or military EMT school
- LPN in the state of Florida
- BLS issued by the American Heart Association
Necessary Skills:
- Working knowledge of patient billing including CPT4 and ICD9 coding, medical terminology and various payer classes
- Working knowledge of HMOs, Medicare, Medicaid, PPO and third party payors
- Ability to perform basic mathematical functions (i.e. addition, subtraction, multiplication and division)
- Working knowledge of computers and computer software (i.e. Word, Excel, and Outlook)
- Must possess excellent verbal and written English skills
