Case Review Analyst
Req number:
R7255
Employment type:
Full time
Worksite flexibility:
Onsite
Who we are
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Case Review Analyst ready to take us to the next level! If you have prior case management experience, strong Microsoft office experience, and are looking for your next career move, apply now.
Job Description
We are looking for aCase Review Analystfor afull-time, long-termopportunity that isonsiteinNewark, DE. As the Case Review Analyst, you will review cases completed by case workers determining benefit eligibility, document errors, and provide detailed feedback regarding cases.
What You’ll Do
Strong working knowledge of Federal laws, rules, regulations, standards, and State Policy related to how the public assistance programs are administered by the Division of Social Services
Investigate and document constituent complaints
Identify fraud or abuse in the public assistance programs, and know how to report it appropriately
Review cases completed by case workers determining benefit eligibility
Document errors and provide detailed feedback regarding cases
Provide details regarding training opportunities based on error trends to management
Maintain confidentiality in all situations
Communicate with clients regarding their case as necessary
Provide answers to questions from Case Workers regarding cases at hand
Any further duties assigned by management
What You’ll Need
Required:
Minimum of one yearcase managementor processing programs of assistance for State government experience
Minimum of one year determining compliance with State and Federal laws, rules, regulations, policies and procedures, or related experience
Microsoft Office Suite
Data Entryexperience
Attention to Detail
Outstandingorganizational skills
Goodanalytical skills
Strong written andverbal communicationskills
Well organized with the ability to manage multiple priorities
Solidinterpersonal skills, ability to work on a team
Ability to drive work to completion and escalate when necessary
Team oriented individuals that want to make a difference in the community
Transportation to/from office, dependable and on time
Be available to work a minimum of one Saturday a month if necessary
Preferred:
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
#LI-KW1
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
EEO Statement
It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
$20 per hour
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
