Scheduling Specialist Home Healthcare

Ambercare – an Addus family company • Faywood, NM, United States, NM, United States • 15h ago

Come work for one of the largest Home Health Care companies in the State of New Mexico. Ambercare Homecare is looking for Scheduling Specialist to come join our rapidly growing team in Silver City, NM.

We offer:

Great culture and team atmosphere
Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
401(k) retirement plan with a generous company match
Generous time off accruals
Paid holidays
Tuition Reimbursement
Employee Referral Program
Merit Increases
Employee Discount Programs
Work/life balance

What You’ll Do:

Confirms patient appointments and perform patient reminder calls according to client guidelines
Manages client and care provider’s schedules efficiently
Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
Maintains patient records in billing/scheduling system formats and in hard copy when indicated
Completes patient schedules, forms and all correspondence
Provides additional billing and customer service support
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Qualifications:

High school diploma required. College degree a plus
Bilingual in Spanish is a plus
Experience in a high volume medical office environment required
Scheduling patients and patient testing preparation experience in a physician office preferred
Computer Proficiency – MS Office
Ability to work well with others in a professional manner in a team oriented environment
2 years in a medical setting preferred

Text 11174 to 505-806-1865 to apply

#ACHH

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.