JOB SUMMARY
Responsible for the technical start-up for large, high-profile orders as directed by the Site Leader (SL) and Senior Project Start Up Engineer (SPSE). The Project Startup Engineer (PSE) will rely on direction to perform work- related tasks and capable of working under direct supervision or independently based upon training and experience.
ESSENTIAL JOB FUNCTIONS
TECHNICAL
- Render on site and phone assistance to customers.
- Perform work related tasks according to company guidelines for services
- Implement Field Change Notices according to published guidelines
- Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
SAFETY
- Operate in a safe manner in accordance with published safety guidelines
- Must wear appropriate PPE as per company guidelines and accordance with job duties
- Adhere to work hours policy guidelines
- Report all work related accidents or injuries immediately to the SM
ADMINISTRATION
- Provide accurate and timely reporting according to company guidelines
- Labor hour reporting, expense reports, mileage reports, ticket closure, forms et al.
- Maintain individual inventory in accordance with company policy
- Maintain company property according to company policies
CUSTOMER SATISFACTION
- Complete all documentation properly and provide it to the customer and local office upon completion of each designated assignment
- Strive to provide all customers a “first time fix” for their equipment
- Maintain customer satisfaction rates according to company guidelines
- Attend Customer Meetings as required
PERFORMANCE
- Maximize productivity by combining service opportunities
- Complete all work in an efficient and timely manner
- Capable of making technical decisions under pressure
- Maintain productive utilization rate of 85%
- Perform inventory cycle counts according to company guidelines
- Adhere to company dress code and safety regulations
- Meet or exceed service requirements for each customer
- Understand and comply with company startup/escalation processes and procedures
KNOWLEDGE, SKILLS & ABILITIES:
- Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al.
- Equivalent industry experience and/or Technical or Undergraduate Degree
- Strong Interpersonal Skills
- Professional
- Reliable
- Team Player
- Familiarity with electrical / electronic test equipment and fundamentals
- Must be able to read and interpret electrical line diagrams and blueprints
- Ability to make basic site evaluation skills which will include environmental temperature, and general operating conditions
- Elementary fix/repair techniques based on directed supervision
- Capable of completing tasks and returning unit to full operating conditions based upon directed supervision
- Ability to summarize and report all work related tasks performed
- Strong skill sets:
- Communication skills
- Customer service skills
- Troubleshooting skills
- Safety procedures
- Organizational and planning skills
- Computer skills
- Mechanical aptitude
PHYSICAL REQUIREMENTS
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 50 pounds and occasionally up to 75 pounds.
TRAVEL REQUIREMENTS
STANDARD SAFETY AND TRAINING REQUIREMENTS
- Field New Hire Orientation
- OSHA 30 Hour Construction
- NFPA 70E Electrical Safety (Instructor Led)
- Services Safety Online Safety Courses
- CPR/First Aid/ AED Training
- Electronic Quality Systems
- CAR/PAR
- Injury Incident Reporting
- Safety Incident Reporting
- Stop Work Authority Policy
About Vertiv
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv. Explore them now and join our team of 19,000 employees in making the future of our customers’ business possible.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com.
