Concessions & Catering Manager - College of Charleston - South Carolina

Aramark • Salaried • Charleston, SC, United States, SC, United States • 13h ago

Job Description

Aramark Collegiate Hospitality is seeking a Director of Concessions to oversee food services operations for our concessions department at the College of Charleston, located in Charleston, SC.

As a Concessions Manager you will plan, manage, and guide Food and Beverage contract services for a client normally generating $500k-2M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our directors are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

We take a balanced approach to benefits.

We designed our benefits to promote a culture of health and wellbeing. No one knows what you need better than you, so we provide you with the necessary tools to help you take care of your health, family, finances and future. Click here to learn more.

Job Responsibilities

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
?   Develop and complete catering solutions to meet customers? needs
?   Develop and maintain effective client and customer rapport
?   Deliver consistent quality in planning and carrying out events
?   Facilitate the delivery of prepared food and set up of events crafted from banquet event orders

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

?   Requires at least 4 years of experience
?   Requires at least 1-3 years of experience in a management role
?   Requires previous experience in food service
?   Requires a bachelor?s degree or equivalent experience
?   Strong communication skills
?   Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
?   Ability to demonstrate excellent customer service using Aramark's standard model
?   Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
?   Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
?   Must be able to stand for extended periods of time.

Education

Bachelors preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.