Summary of Duties and Responsibilities:
The District Installation Manager (DIM) will be responsible for managing all installation projects for their district to ensure that projects are completed on time, within budget in line with the margin expectations for the job with a focus on customer satisfaction. The DIM will lead a team of Project Managers, Installation Technicians and Installation Scheduler to drive installation projects.
This position will report directly to the District General Manager with regular interaction with the Regional Project Administrator and Region Finance Manager as required. This position will have regular interaction with Procurement, and National and Regional Account Sales.
Major Duties and Responsibilities:
- Mentors and coaches Installation Scheduler on an as needed basis.
- Ensures that Installation Technician team is fully productive to drive completion of all installation projects assigned to the district
- Hires and develops Installation Technicians and Project Managers
- Reviews and approves time cards for Installation team with a focus on managing overtime costs
- Builds and manages a network of subcontractors to drive timely completion of projects and ensure revenue delivery
- Manages and monitors improvement processes and tools for delivery and quality improvement, increased operating efficiency, increased customer satisfaction and cost reduction.
- Coordinates with sales and technical teams as need for project delivery
- Assists with monthly forecasts as required.
- Drives project profitability by reviewing POC jobs to ensure revenue and costs are aligned.
- Assists with periodic inventory processes.
- Other duties as assigned.
