The Epicor Prophet 21 (P21) Onsite Support Lead will provide functional and operational leadership for the day‑to‑day support of Epicor P21 within a distribution center environment. This role serves as the primary onsite point of contact, ensuring system stability, issue resolution, and seamless warehouse operations.
Support core distribution center processes, including receiving, put‑away, picking, shipping, replenishment, cycle counts, and inventory control.
Lead incident, problem, and service request management, including initial triage, functional analysis, and business impact assessment.
Monitor application health, batch jobs, interfaces, and daily warehouse transactions to proactively identify and address issues.
At Cognizant, we strive to provide flexibility wherever possible and support a healthy work‑life balance through our wellbeing programs. Based on business requirements, this role is onsite, requiring 4–5 days per week at a client or Cognizant office in Irving, TX.
Working arrangements are accurate as of the posting date and may change based on project, business, or client needs. Role expectations will always be clearly communicated.
We’re excited to meet individuals who share our mission and are eager to make an impact. Even if you meet only the minimum qualifications, we encourage you to apply and highlight your transferable skills and unique experiences.
Salary and Other Compensation
Cognizant offers a comprehensive benefits package, subject to eligibility requirements, including:
