Adjustments Transaction Processor

Conduent State & Local Solutions, Inc • Full-time • Brookfield, WI, United States, WI, United States • 3d ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Adjustments Transaction Processor

Location: Onsite – Milwaukee, WI
Pay Rate: $17.50 per hour
Schedule: Monday–Friday, 8:00 AM – 4:30 PM (or until daily work is completed). Overtime may be required.

Position Overview

The Adjustments Transaction Processor is an entry-level, onsite role responsible for performing a variety of transaction processing and account adjustment activities. This position supports business operations through accurate data entry, document processing, and account reconciliation while following established procedures and guidelines.

A typing assessment is required for this role.

Typing Assessment Requirement

A typing assessment (minimum 40 WPM) will be sent via email after application completion
Candidates must also complete a typing assessment during the interview process

Key Responsibilities

Post payments and adjustments to customer accounts
Research and resolve payment discrepancies
Set up debts and process account adjustments
Reissue checks; process stop payments and EFT payments
Run and review reports
Contact employers or payors to obtain additional payment information
Prepare and send letters and outbound correspondence
Ensure accounts are balanced prior to transmitting data
Perform high-accuracy data entry with discretion
Sort, image, archive, and classify documents by form type
Identify documents and their purpose; create and maintain databases
Capture and verify data according to client and contract requirements
Verify data extracted from automated tools
Transmit processed data to the appropriate next level
Comply with all company policies, procedures, and standards
Perform other duties as assigned

Qualifications

Must be at least 18 years of age
High school diploma or GED required (some college preferred)
Ability to pass a criminal background check and drug screen
Strong attention to detail and accuracy
Ability to work independently and follow detailed procedures
Comfortable sitting for long periods while working at a computer
Strong computer and data entry skills
Quick learner with the ability to multitask
Experience in accounting, bookkeeping, payroll, accounts receivable, or accounts payable is preferred
Vocational training, certification, licensure, or equivalent experience may be required in some areas

General Profile

Entry-level role with limited requirements for licenses, training, or certifications
Ability to perform analytical and operational processes
Applies learned skills and experience to complete assigned work
Works within established procedures and practices
Receives close supervision and guidance

Functional Knowledge

Basic knowledge across a range of processes, procedures, and systems

Business & Interpersonal Skills

Understands how teams work together to achieve company goals
Contributes positively through quality work and information sharing
Follows standardized workflows and detailed task instructions
Communicates information and ideas clearly and effectively

Problem Solving

Able to solve routine problems independently
Limited discretion beyond established procedures

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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