? Provide strategic leadership for conference center operations across multiple buildings and event venues
? Oversee audiovisual operations, venue infrastructure, and operational readiness for all event spaces
? Lead Directors, Managers, and operational teams responsible for daily conference center operations
? Establish operational standards, SOPs, and service models across conference center locations
? Ensure venues are functional, prepared, and aligned with business needs at all times
? Oversee event readiness including room sets, signage, logistics, technical support, and operational coordination
? Manage vendor relationships including AV providers, logistics vendors, and operational partners
? Drive financial performance including budgeting, forecasting, labor planning, and cost management
? Partner with stakeholders to prioritize work, allocate resources, and support business objectives
? Oversee safety, compliance, and risk management across conference center environments
? Lead staffing strategy including organizational structure, role definition, and hiring plans
? Develop scalable systems for scheduling, reporting, and operational visibility
? Monitor service levels and operational KPIs to ensure consistent execution
? Provide escalation support for operational issues impacting venues or events
? Ensure alignment between conference services, AV, logistics, and facilities support functions
? Lead continuous improvement initiatives to enhance efficiency and service delivery
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
