This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers. We are looking for someone to join our team as a Licensed Inside Sales Representative.
Starting base pay is $25/hour with uncapped bonus plan available to you in addition to your base pay! Average variable compensation is roughly $2,000 per month but can vary and could be up to $5,000. Variable compensation will grow as we expand business in multiple states.
You will assist clients with warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our products, services and benefits while also overcoming objections to purchase.
You must CURRENTLY have an active Property and Casualty Producers License or a Personal Lines License to be considered for this role. It needs to be a resident license for the state that you reside.
Location
While this position is primarily work from home, you would need to live near one of our talent areas listed to be able to travel to the office for in person meetings and events.
These areas are located in: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034; Atlanta, GA 30328; Green Bay, WI; Akron, OH; Las Vegas, NV.
The training class begins on April 27, 2026.
Position Compensation Range:
$25.00 - $31.88
Pay Rate Type:
Hourly
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
•Quotes and sells insurance products to new and current customer.
•Advises prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer.
•Runs reports from various systems to verify accuracy of information provided by potential insured regarding insurance and driving history.
•Explains coverage and payment options to the customer.
•Responsible for outbound follow up on unsold internet leads which may have a likelihood of purchasing.
•Services existing customer policies as required including policy changes when customer service is not available.
•Follows up on underwriting department requests to ensure policy underwriting adherence and improve retention.
•Attends sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing.
Specialized Knowledge & Skills Requirements
•Possesses a thorough understanding of company guidelines with the ability to communicate those guidelines to customers and other employees.
•Familiar with Microsoft Office applications.
•Excellent written and verbal communication skills.
•Able to multi-task with speed and accuracy.
•Organizational and problem solving skills.
Licenses
You must CURRENTLY have an active Property and Casualty Producers License or a Personal Lines License to be considered for this role. It needs to be a resident license for the state that you reside.(Not Adjusters).Am Fam will pay to maintain your licenses after hire along with all CE requirements.
Travel Requirements
•Up to 10%.
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Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
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We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.
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