Job Summary:
Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of any and all activity that takes place in the assigned area. At no time shall the Armed Security Officer be regarded as equivalent to or a substitute for law enforcement. Armed Security Officers must maintain a professional image and demonstrate excellent customer service at all times.
Armed Security Officers will only support operations where there is a greater danger to life safety without the weapon and it may be reasonably expected for the Armed Security Officer to use fatal force.
Basic Functions:
- Control of entrances and movement of pedestrian and vehicle traffic.
- Patrol of buildings and perimeters.
- Escort of material and personnel.
- Inspection of security and fire exposures.
- Special assignments.
Responsibilities:
Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note: duties may vary depending on post orders):
- Be on time and report to post in full uniform.
- Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
- Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
- Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
- Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
- Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
- Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment.
- Make recommendations to management on better safety and loss prevention processes as identified during daily routine.
- Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment.
- Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.
- Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.
Preferred Minimum Qualifications:
The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
· Armed Security Officers must be thoroughly proficient in the use of arms before carrying them. Training qualifications include proper handling of firearms and live range firing. The live range firing should be conducted using the weapon carried by the Officer and the records should include the serial number of the weapon. Each weapon has its own firing characteristics and the officer should be able to testify to complete familiarity with the weapon in a firing situation.
· High School Diploma and/or equivalent (GED).
· Must be willing to submit to neccessary screenings and evaluations for position.
· Minimum 3 -- 6 months prior experience in loss prevention, life safety, CCTV systems and access computer system.
· Texas Level III Guard License is required.
Skills/Abilities:
· A security officer is to be honest, alert and well disciplined as the custodians of employee and customer property and safety.
· Constant and dedicated vigilance.
· Strong customer service skills, exemplifying Andy Frain Services Mission Statement.
· Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously.
· Ability to facilitate progressive change, work as part of a team, follow directions and continually improve.
· Work with a sense of urgency.
· Strong oral and written communications skills.
