Senior Living Community Managers

Resort Lifestyle Communities • Full-time • Norwich, NY, United States, NY, United States • 5d ago

Please Note: This is NOT a remote position. This position requires living on-site at one of our Communities. Qualified applicants must be willing to relocate and reside on-site as a condition of employment.

Join Our Mission

At Resort Lifestyle Communities (RLC), serving seniors isn’t just a job, it’s a calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence.

About the Role

We’re seeking a dynamic couple or two-person team to live on-site and lead one of our beautiful Independent Living Retirement Communities. This unique leadership opportunity blends hospitality, operations, sales, and relationship-building to deliver an exceptional experience for our residents.

As Community Managers, your mission is simple but meaningful:

Happy Employees
Happy Residents
Full Occupancy
On-Budget Operations

You’ll lead a team of 20+ caring employees and help create the warm, welcoming environment our residents call home. Living in a single on-site 2-bedroom, 2-bathroom apartment allows you to fully immerse yourselves in community life, stepping in to support any role whenever needed to keep operations running smoothly. Your primary schedule is Sunday–Thursday, with at least two nights on-call each week, plus additional evening, weekend, or holiday support when the community needs you.

What We’re Looking For

A couple or two-person team passionate about serving seniors
Willingness to relocate and live on-site
Applicants must be at least 25 years old to meet our liability insurance requirements for operating the resident shuttle.
Strong leadership, hospitality, sales, and customer service skills
Proven success meeting/exceeding sales and marketing goals
Budget management and financial analysis skills
Proficiency in Microsoft Office and ability to learn new systems
Experience hiring, training, and managing large teams
A servant-leadership mindset with a readiness to jump in wherever needed

Key Responsibilities

Oversee all community operations, including sales, budgeting, dining, activities, housekeeping, maintenance, transportation, and resident satisfaction
Provide hands-on leadership for all teams (Executive Chef, Sales, Lifestyle, Dining, Concierge, Housekeeping, Maintenance, and Bus Driver)
Maintain compliance with company standards and ensure an exceptional resident experience

Benefits for Full-Time Employees

Competitive compensation ($60,000 annually per person, plus profit sharing potential), benefits, and on-site housing provided
Access your pay anytime
$341 benefit stipend per pay period (per person) to apply toward:
- Health, Dental, Vision
- Life Insurance
- Short- & Long-Term Disability
- HSA, FSA, LSA
- Accident & Hospital Indemnity
- Legal & Identity Theft Protection
Paid Time Off
401(k) with employer match

Why RLC?

Fast-growing, family-owned company with 60+ communities nationwide
Supportive leadership in a beautiful, resort-style environment
A purpose-driven role where you make a difference every day

Ready to Lead with Heart?

Bring your servant heart to a place that feels like family. Both applicants must submit separate applications, and our Talent Acquisition Team will follow up soon!

EOE/ADA

#LI-ONSITE
#LI-CZ1

#urgent

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