Job Overview:
Enterprise Quality Manager – Post‑Production leads transformation efforts to improve and sustain the quality of products from the point they leave the manufacturing site through jobsite delivery. This role partners closely with Operations, Logistics, Engineering, and Customer Service to ensure that product condition is protected throughout outbound movement. The position is responsible for building and executing enterprise strategies, establishing performance standards, and driving cross‑functional alignment to eliminate quality losses in this segment of the value stream. This role reports directly to the VP of Quality and serves as a key link between plant teams, distribution and transportation functions, and enterprise leadership.
This job is located in Fargo, ND. If you're considering relocating to Fargo, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that includes the movement of your household goods, temporary housing, and much more – in addition to a relocation counselor to assist you throughout the entire journey.
Highlights of your role:
Leadership & Strategy
- Lead the enterprise strategy for Post‑Production Quality, ensuring products maintain expected quality during loading, transportation, staging, and jobsite delivery.
- Establish clear success criteria, KPIs, and milestones for outbound quality performance in partnership with Senior Operations and Logistics Leaders.
- Develop and maintain standards, best practices, and process controls that strengthen outbound product protection and reduce quality escapes.
Cross-Functional Execution
- Work closely with Manufacturing, Engineering, Logistics, Transportation, Supply Chain, and Customer Service to design and implement improvements across the outbound value stream.
- Provide guidance and support to local and regional teams, ensuring the effective deployment and follow-up of product integrity initiatives.
- Coordinate with field teams and customer-facing groups to understand jobsite realities and translate feedback into actionable improvements.
Quality Performance & Improvement
- Lead structured investigations for all outbound quality issues; ensure robust root cause analysis and sustainable corrective actions.
- Review internal and external quality data—delivery condition, transportation defects, customer feedback, and claims—to identify trends and emerging risks.
- Conduct onsite validations at plants, distribution centers, transportation hubs, dealer warehouses and jobsites to verify effectiveness of quality improvements.
- Support development and maintenance of enterprise reporting, dashboards, and systems related to post-manufacturing product integrity.
Transformation & Governance
- Drive implementation of new processes, tools, technology and standards that protect product condition during loading, securing, transport, and delivery.
- Partners with other Enterprise Quality Managers to create a cohesive, end-to-end quality strategy for the enterprise.
- Partner with the EPT team to align product integrity improvements with future-state systems.
- Prepare and deliver comprehensive updates to Senior Leaders regarding progress, challenges, and resource needs within the product integrity workstream.
- Serve as liaison between Plant Leadership, Logistics teams, and FCM Quality to ensure alignment, resolve issues, and sustain improvements.
You're a good fit if you have (or if you can):
- B.S. in Engineering, Supply Chain, Operations, Quality Management, or related field is required.
- 6+ years of experience in quality, operations, logistics, transportation, or continuous improvement.
- Proven leadership of cross-functional initiatives and transformational projects.
- Strong understanding of quality systems, structured problem-solving, and operational processes.
- Excellent analytical, communication, and problem‑solving skills.
- Willingness to travel frequently (up to 50%) to plants, distribution sites, transportation partners, and jobsites.
Also want to make sure you have:
- Experience with Lean, Six Sigma, or similar improvement methodologies.
- Background in packaging engineering, transportation quality, or outbound logistics.
- Expertise in data analysis, quality reporting, and performance management.
- Demonstrated success leading major strategic or cross-functional initiatives.
We invite you to See Yourself at Marvin:
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.
Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!
Some of our unique and most popular benefits include:
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
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Marvin is an Equal Opportunity Employer:
Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.
Compensation: $121,000 to $162,000 annually
