Discover Your Purpose with Us at Seaton Towson!
As Executive Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Seaton Towson is seeking a seasoned Executive Director with a strong background in Assisted Living and a proven track record in census growth, financial performance, and team leadership. The Executive Director will be responsible for reopening the community in 2026, rebuilding operations, driving occupancy, ensuring regulatory compliance, and cultivating a high-performing team culture. This role requires a leader who is operationally strong, financially savvy, and deeply committed to resident satisfaction and employee engagement.
Your Role:
As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership.
Position Highlights:
- Exempt – Salaried
- Salary Range: $120,000–$130,000
- Annual Bonus: Yes – 20% Annual Target Bonus
- Paid: Bi-weekly
Why You'll Love This Community:
Seaton Towson is a unique opportunity to help reopen and rebuild a beloved Assisted Living community from the ground up. Leaders stepping into this role will have the rare chance to shape culture, implement best practices, and create a resident-centered environment from day one. With strong regional support, a clear path to growth, and a refreshed community reopening in 2026, this position offers both challenge and tremendous reward. It is an ideal fit for a visionary Executive Director who thrives in transformation, team-building, and achieving meaningful operational success.
What You’ll Do:
Operational Leadership
- Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals
- Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards
- Maintain full responsibility for community financials, budgets, and operational performance metrics
- Drive achievement of NOI, occupancy, and resident engagement targets
- Monitor and manage operating costs, labor, and collections in alignment with financial expectations
Customer-Focused Culture
- Champion a resident-centered model of care that prioritizes service, dignity, and engagement
- Foster a supportive environment for residents, families, and team members alike
- Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight
- Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent
Team & Talent Development
- Provide visible leadership to department heads and community team members
- Hire, train, develop, and coach staff to achieve high performance and job satisfaction
- Implement policies and procedures that promote compliance, accountability, and professional growth
- Support an inclusive, collaborative, and performance-driven work culture
Business Development & Sales Strategy
- Partner with the sales team to drive occupancy and maximize top-line revenue
- Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning
- Cultivate and maintain relationships within the community to support lead generation and referrals
- Lead external business development strategy with clear accountabilities and measurable outcomes
Assisted Living / Memory Care (as applicable)
- Ensure compliance with state AL/MC regulations, policies, and resident documentation
- Lead monthly “at-risk” meetings and family engagement efforts
- Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness
- Ensure wellness and care plans are properly implemented and tracked
Qualifications:
- Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred)
- Minimum 3 years of management experience, with at least 2 years as an Executive Director in Assisted Living
- State-specific Administrator License/Certification required - Maryland Assisted Living License required
- Excellent communication, problem-solving, and decision-making skills
- Strong sales focus with demonstrated success increasing census
- Proven financial management experience, including expense control and operational turnaround
- Experience opening a new community is a plus
- Experience with Medicaid a plus
- Participation in rotating on-call schedule and Manager on Duty (MOD) coverage required on evenings/weekends
Why Join Us?
- Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
- Thrive in a purpose-driven environment that puts residents first
- Join a collaborative, supportive leadership team that values your voice
- Build meaningful connections and create lasting impact for residents and their loved ones
Benefits You’ll Enjoy:
- Competitive wages
- Early access to earned wages before payday!
- Flexible scheduling options with full-time and part-time hours
- Paid time off and Holidays (full-time)
- Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
- 401(K) with employer match
- Paid training
- Opportunities for growth and advancement
- Meals and uniforms
- Employee Assistance Program
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
