Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location:
Located in the heart of downtown Providence, Rhode Island, the 294-room Graduate Providence is a landmark hotel with an illustrious past. Designed by the celebrated firm Warren and Wetmore, the architects behind New York City’s Grand Central Station, the hotel debuted to widespread acclaim in 1922 and quickly became the tourist and social center of Providence. Today, deeply woven within the city’s fabric and culture and beloved by generations of guests, the Graduate Providence is an authentic Providence tradition. The Graduate Providence is a member of the Historic Hotels of America.
Overview:
The Accounting Clerk is responsible for ensuring the key functions of payroll processing, cash handling, and accounts receivable processing and collections, are completed in a timely and accurate manner.
Responsibilities:
- Utilize and maintain the time and attendance system and process daily, weekly, bi-weekly, semi-monthly, and monthly payroll and related information to include payroll hours, verifying payroll information, recording miscellaneous earnings/deductions, etc.
- Review and ensure accuracy and appropriateness of all payroll input and output.
- Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels’s required due dates.
- Retrieve and process all deposits in accordance with hotel standards.
- Maintain an adequate supply of cash/change and provide cash/change to all departments as needed
- Prepare Cash Over/Short reports on a daily, monthly, and yearly basis.
- Issue and redeem cashier banks as needed by the departments with the approval of the Accounting Manager.
- Audit cashier banks as required by hotel standards. Maintain all documentation.
- Process “due backs” on a timely basis.
- Maintain all cashier contracts.
- Process petty cash receipts and reimbursements on a regular basis and inform management of any deviation to policy.
- Assist the sales effort in establishing customer credit in accordance with Highgate Hotels’s policies.
- Assist in the credit process of application processing, reference checks, credit limitation, direct billing list, deposit requirements, and all other credit-related activities.
- Provide customers with accurate and timely invoices, statements, and schedules.
- Respond to customer inquiries in a timely fashion and communicate all issues and/or disputes to the appropriate supervisor(s).
- Maintain an efficient collection process to include an organized filing and tracing system, issuing letters, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
- Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
- Keep management aware of any unusual operation or financial occurrences and/or significant deviations from policies and procedures.
- Ensure overall guest satisfaction.
Qualifications:
High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
College courses in an associate field preferred.
Must be proficient in Windows, Company approved spreadsheets and word processing
Flexible and long hours sometimes required.
Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
