Job Title: Operations Supervisor (Assembly)
Job Location: San Francisco-USA-94128
Work Location Type: On-Site
Salary Range: $75,000.00 - 85,000.00
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement
We are currently seeking a standout leader to join our team as an Assembly Operations Supervisor, someone who thrives in a fast-paced production environment and is passionate about delivering quality products to our customers.
This role requires leading and engaging employees in safety and performance initiatives while ensuring timely delivery and compliance with regulatory standards.
We are a 24/7 facility and require schedule flexibility to meet operational needs.
Main Accountabilities
What You'll Do
- Lead and supervise an assembly team responsible for packing and preparing a variety of airline items according to detailed specifications from our customers.
- Ensure quality at every step by monitoring production processes and verifying that all outputs meet established standards.
- Maintain a clear, organized workflow, managing open work items with targeted start/end dates that align with the master production schedule.
- Foster continuous learning by supporting training, coaching, and development for all assembly staff.
- Oversee sorting, wrapping, and packaging of airline dry goods, liquor, and equipment into airline carts, ensuring accuracy, efficiency, and 100% compliance with customer requirements.
- Ensure sanitation excellence and maintain production areas in full compliance with HACCP, FDA, USDA, and all internal hygiene standards.
- Champion regulatory compliance across all relevant agencies, including FDA, USDA, OSHA, EPA, DOT, and HACCP.
- Work in a refrigerated environment for extended periods while maintaining focus and productivity.
Leadership & Team Impact
- Inspire, guide, and motivate your team while reinforcing company values and leadership principles in daily operations.
- Manage labor efficiency and departmental costs, taking proactive corrective action when performance deviates from targets.
- Promote a culture of safety, quality, and continuous improvement, supporting key initiatives such as Lean Manufacturing, Employee Safety Programs, Production Systems, and HACCP.
- Build a positive, inclusive, and performance‑driven work environment where employees feel valued and empowered.
Knowledge, Skills and Experience
- Industry experience in food processing, food distribution, food manufacturing, or a similar fast‑paced operational environment
- Deep understanding of food safety and compliance, including GMP and regulatory standards essential to high‑quality food production
- Strong leadership and problem‑solving skills, with the ability to make sound decisions in a dynamic environment
- Excellent communication and interpersonal abilities, enabling you to build trust, influence others, and maintain positive team relationships
- A passion for developing people, coaching teams, and driving results that meet or exceed productivity targets
- Working knowledge of OSHA, GMP, FDA, USDA, and EPA requirements, ensuring a safe, compliant, and efficient operation
- Exceptional organizational, verbal, and written communication skills, with the ability to juggle multiple priorities without missing a beat
- Proficiency with Microsoft Office and Windows-based systems, along with the ability to quickly learn new applications
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
