Overview:
POSITION TITLE (Oracle title)
TECHNICAL SPECIALIST
WORKING TITLE
Technical Specialist-Energy Management
SCHOOL/DEPARTMENT
Maintenance and Operations (M&O)
LOCATION
Rock Quarry Road (Building B), Raleigh, NC
PAY GRADE
Noncertified Grade 30
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (evenings and weekends requirements on a rotational basis)
Position not eligible for hybrid telework workweek
POSITION PURPOSE:
Performs complex level work in the operation, maintenance, and repair of all building automation systems (BAS) throughout Wake County Public School System (WCPSS). Works closely with operators and other field personnel to troubleshoot, analyze, maintain, and repair BAS. Provides technical level expertise in the troubleshooting of new and replacement BAS. Performs highly skilled technical work involving maintenance, troubleshooting, and repair of BAS and Heating, Ventilating and Air Conditioning (HVAC) systems.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Extensive knowledge of BAS, HVAC systems, networking equipment, electrical equipment, and fixtures;
Considerable knowledge of computers, hardware, software, and programming languages;
Considerable knowledge of Information Technology Networking protocols;
Considerable knowledge of Microsoft Office, specifically Word and Excel; Google Apps;
Working knowledge of Occupational Safety and Health Administration (OSHA) standards;
Critical thinking and problem-solving skills;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
Ability to work independently and part of a team and complete tasks in the absence of clear direction;
Ability to read and interpret blueprints, mechanical, and electrical drawings, and diagrams;
Ability to perform arithmetic calculations;
Ability to troubleshoot and perform maintenance and repairs related to BAS equipment;
Ability to establish and maintain effective working relationships with school system staff, contractors, vendors, and external agencies.
EDUCATION, TRAINING, AND EXPERIENCE
High school diploma or equivalent;
Five years of experience directly related to electrical systems installation and repair;
Ten years of experience with or directly related in the field of building automation and control, energy management, and large-scale, multi-building HVAC systems;
Experience in servicing BAS, including multiple software interfaces;
Experience with multiple BAS manufacturers;
Experience with Honeywell, Schneider, JCI, Trane, and other systems;
An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.
CERTIFICATION AND LICENSE REQUIREMENTS
Certification in Lon-Works, BAC-net, Tridium R2 and AX/N4 Architecture;
Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements;
Within twelve months of employment complete safety training according to OSHA standards.
PREFERRED QUALIFICATIONS:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs complex level work associated with BAS, materials, equipment, and fixtures.
Responds to assigned work orders relating to energy management and HVAC.
Troubleshoots appropriate corrective measures and performs work to provide a solution.
Replacement and programming of faulty or defective BAS.
Monitors and adjusts building automation systems software to ensure efficient operation of equipment and compliance with energy policies.
Prepares and maintains records, work logs, and reports, as needed.
Adheres to laws, regulations, and requirements set forth in the WCPSS safety procedures/policies.
Maintains compliance and adherence to all safety procedures, occupational health practices, and maintains a safe work environment.
Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in in an indoor and outdoor environment. This role routinely uses standard office equipment such as computers, hand/power tools, etc. The position, at times, must be able to come into direct contact with school system staff, contractors, vendors, and external agencies. Work is considered heavy physical work, requiring the exertion of up to seventy-five pounds of force. The work requires the ability to operate automotive equipment. Frequent exposure to hazardous materials, gases, and chemicals, moving parts, and inclement weather conditions.
EFFECTIVE DATE: 1/2026
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
