Overview:
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
Location: Wilkes Barre, PA
Shift: Monday through Friday, flexible to work a Saturday or overtime per business needs
Start time: Between 5-6 am until workload completion
Compensation: $73,000 / Year paid bi-weekly
Benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, HSA and FSA, Employee Assistance Program (EAP), AD&D, 401(k) Matching, Employee Stock Purchase Plan (ESPP), Paid Time Off, Paid Sick Time, Parental Leave, Paid Training, Employee Discounts, Referral Program, and much more!
Responsibilities:
As an Operations Team Lead you’ll be an integral part of our branch frontline leadership team! Candidates must have highly-developed communication skills and demonstrate strong leadership by leading and influencing through positive example. Primary responsibilities include overseeing route drivers and deliveries to homes and businesses, improving productivity, and streamlining branch activities to maximize results and achieve peak performance.
- Manage and oversee all branch operations and ensure an efficient operation on a day-to-day basis
- Improve productivity and streamline branch activities to maximize results and achieve peak performance
- Support the team with decisions and help when needed; communicate and actively participate within the team; problem solve and manage conflict within the team; provide coaching/feedback where appropriate; train new hires; coach/teach upselling techniques
- Behave in a way that ensures safety for yourself and others by operating vehicles in safe and responsible manner; complete DOT required documentation daily; follow defined safe work practices; take ownership of personal safety, and that of co-workers and the public
- Support with daily branch closing activities, driver execution reviews, and team meetings as needed
- Lead the team to achieve and exceed sales targets by coaching team members on effective language and techniques for upselling products
- Available for route coverage and flexible work hours as needed based on business needs
- Collaborate with the Operational Leader to develop and implement strategies for improved customer service
Qualifications:
- High school diploma, GED or equivalent work experience
- CDL B License with air brake endorsement
- Clean Motor Vehicle Record (last 3 years) - no major driving offenses including DUI/DWI, reckless driving, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal incident
- Must be 21 years of age or older (DOT requirement)
- Prior experience in a supervisory or leadership role overseeing a team of employees is preferred
- Experience with Microsoft Word, Excel, Outlook and Power BI is preferred
Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
