Job Description:
The QA/QC Specialist is responsible for day-to-day execution of food safety, quality control, and coffee quality standards within the roasting and packaging operation. This role supports regulatory compliance while actively monitoring roast quality, sensory performance, and process consistency.
This is a highly hands-on role that works closely with Production and Operations to ensure safe, compliant, and high-quality coffee while supporting continuous improvement.Key Responsibilities – Coffee Quality Control
- Monitor roasted coffee quality for consistency against established standards
- Verify roast profiles using roast software, production data, and/or any other tools available. Advocate for any resources that are needed.
- Conduct routine cupping sessions for production verification, roast adjustments, and shelf-life checks
- Identify and communicate roast deviations, defects, or flavor inconsistencies
- Assist in setting and maintaining sensory standards and reference samples
- Support evaluation of green coffee quality and incoming materials
- Maintain and calibrate quality tools and equipment (Agtron, scales, moisture meters, etc.)
Key Responsibilities – Food Safety & Quality Compliance
- Execute and maintain food safety programs including GMPs, sanitation checks, allergen controls, and pest control coordination
- Perform routine quality and food safety inspections on the production floor
- Complete and review required QA documentation and logs accurately and on time
- Support HACCP or Preventive Controls programs (monitoring, verification, recordkeeping)
- Assist with traceability exercises, mock recalls, and corrective actions
- Support third-party audits and customer audits through documentation and floor readiness
- Investigate quality issues, deviations, or customer complaints and assist with root cause analysis
Process Support & Continuous Improvement
- Follow and help maintain SOPs for roasting, packaging, and QC activities
- Partner with production teams to troubleshoot quality issues in real time
- Track and report quality metrics and trends
- Support new product introductions from a quality and food safety perspective
- Escalate issues appropriately while proposing practical solutions
Willingness to work early mornings or adjusted schedules aligned with production
Works in conjunction with Corporate Quality Assurance on developing and implementing Standard Operating Procedures, Standard Sanitation Operating Procedures, Hazard Analysis Critical Control Point, and food defense plans.
Review, implement, and train on SOP’s, SSOP’s, HACCP and food defense plans.
Coordinate and ensure completion of Corrective Action Preventative Action Plans (CAPA) for all regulatory, third party, internal, and corporate audits.
Serve as recall coordinator and coordinate details of recalls, withdrawals, and holds with Corporate QA and the distribution centers.
Performs other related duties as assigned.Physical & Work Environment Requirements
- Ability to work on the production floor for extended periods
- Ability to lift up to 50lbs
- Willingness to work early mornings or adjusted schedules aligned with production
Qualifications:
Associates/2-year technical
1 – 3 Years Experience working with food safety or implementing food safety programs
Coffee roasting or production experience
Proficient with all Microsoft Office Suites
Ability to work independently, with minimal supervision, and manage projects with many moving parts
Excellent communication skills to effectively communicate with staff and business relations.
Highly organized, detail oriented and capable of multi-tasking.
Critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Must live in Colorado.
Company description
Start-to-finish manufacturing, packing, and distribution of best-in-class, grab-and-go items to drive growth to a customer’s bottom line — this is the dynamic and delicious world of PFG Manufacturing. With the latest array of in-house manufactured food, snack, and beverage offerings, customers can choose products from a family of name brands or create their own custom-made, private label products to stand out in the market.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our
EEO Policy; (2) the "EEO is the Law"
poster and
supplement; and (3) the
Pay Transparency Policy Statement.
