Compensation: $63,000.00 - $68,000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
This person will oversee day‑to‑day janitorial operations for a large national retail distribution client. They will ensure the facility is maintained to the highest cleanliness standards, maintain consistent communication with on‑site leadership, and deliver service that meets or exceeds client expectations. The Project Manager is responsible for staffing, training, quality control, escalations, supply management, and ensuring consistent coverage across all shifts. This role requires experience in high‑volume janitorial environments and the ability to manage multiple zones or work areas within a fast‑paced retail distribution setting.
HR Related Tasks
- Ensures that all open positions are posted in a timely manner to avoid under‑target staffing levels and possible impact to service and site.
- Manages payroll‑related items.
- Manages employee concerns.
- Addresses any corrective action with employees.
Account and Site Customer Support
- Weekly quality control inspections of facility – thoroughly follows up on all findings and ensures correction.
- Ensures route cards are provided and maintained for the site.
- Has a strong relationship with client leadership within a high‑volume retail distribution environment.
- Ensures cleaning supplies and equipment are maintained, laundered, or replaced as needed.
- Ensures that all touchpoint cleaning checklists are posted, completed, and retained for verification or audit purposes.
- Ensures other site‑specific checklists are posted, completed, and retained.
- Follows up on all escalations and ensures long‑term correction or resolution – shares updates with national team and SPM.
- Schedules a weekly walk with client site leader to complete quality control inspections and follow up on all findings or call‑outs.
- Manages all product/supply ordering where applicable for site.
Employee Management
- Ensures any new communications regarding SOW, SOPs, etc. are communicated out and/or trained/reviewed with all staff in a timely manner, always meeting deadline provided.
- Completes monthly training with all staff and retains/submits documentation of training.
- Ensures new hire training is completed for all employees coming into the facility.
- Ensures new staff members are trained and fully understand all ABM SOPs for the specified site type.
- Maintains communication with staff across all shifts.
Other Task and/or Requirements
- Has full knowledge of the SOW.
- Immediately reports escalations to National Operations Manager in a timely manner.
- Follows up and meets all deadlines on National Team requests or directives.
- Responds to emails, calls, and texts in a timely and professional manner.
- Hours should be flexible to ensure accountability across multiple shifts.
- Adds “Hours Submission” daily for designated site in SharePoint.
- Excellent written and in‑person communication skills
- Good computer skills and knowledge of software programs – Outlook, Skype, Teams, Excel, Chime, SharePoint
- Ability to learn new customer‑based programs as well
- Experience in the facility service industry with a client‑facing background is preferred but not required
- 3+ years’ experience in leadership and team building
- Bi‑lingual/multi‑lingual a plus
- Ability to work long hours and be available 7 days a week
- Ability to multitask
- Works well under pressure
- Strong self‑management skills
- Must be organized and detail oriented
This list is some but not all job duties and/or responsibilities that will be required for this position and managed on a proactive day‑to‑day basis.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
