Senior Clinical RN Manager, Hospice Services

Heartland Hospice • Full-time • Cross Plains, WI, United States, WI, United States • 2d ago

Overview:

Lead Compassion. Inspire Excellence. Elevate Hospice Care.

We are seeking a Senior Patient Care RN Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards.

Great opportunity to share your knowledge while guiding and leading a team to excellent patient outcomes.

We offer a supportive team, competitive salary, opportunity to grow and flourish, and full benefit package.

As a Senior Hospice RN Patient Care Manager, you will:

Lead and support hospice patient care operations to ensure quality and compliance
Supervise, teach, evaluate, and develop nursing and clinical associates
Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking
Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation
Oversee scheduling, visit assignments, and timely completion of patient visits
Respond compassionately and professionally to referrals and clinical inquiries
Serve as a liaison between clinical teams, leadership, and external providers
Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC

About You:

Qualifications – What You’ll Bring:

Current Registered Nurse (RN) license in the state of employment
Graduate of an accredited nursing program (Associate degree accepted with relevant experience)
Minimum 3 years direct patient care experience
Knowledge of hospice principles, regulatory compliance, and managed care
Strong communication, collaboration, and organizational skills
Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software
Valid driver’s license and automobile insurance
Ability to provide skilled nursing care as needed, including on-call responsibilities
CPR certification

Preferred Experience (Not Required):

Bachelor’s degree in Nursing
2+ years hospice or home care experience
Leadership experience in clinical supervision or program management
Certified Hospice and Palliative Nurse (CHPN) certification

We Offer:

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund

Additional Full-Time Benefits:

Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and bring your leadership skills to a team that’s dedicated to delivering exceptional end-of-life care with heart.

Legalese:

This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace

Keywords: hospice RN manager, patient care manager senior, hospice leadership jobs, RN leadership, home-based care oversight, hospice case management, Gentiva careers

Location: Heartland Hospice Our Company:

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

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