Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
The Finance department is responsible for all transaction reconciliation, related revenue reconciliation and F&A support functions necessary to operate the program. The department is led by the Director, Finance Services, supporting the Program Director and the Senior Finance Director.
The Director, Finance Services is responsible for leadership & oversight of all Conduent client operational finance as well as corporate F&A functions and staff for the FL CCSS program. This includes but is not limited to bank/revenue reconciliation, transaction reconciliation/Reciprocity (Inter-Agency Transaction & Toll reconciliation), & Exceptions Processing. Additional responsibilities include other Conduent F&A functions as noted below.
Responsibilities
Client Financial Operations:
- Direct, manage, and mentor staff of 20+ full-time employees.
- Manage and monitor client reconciliation deliverables (daily, weekly, monthly etc.) as dictated by contractual KPIs, including resolution of variances.
- Provide Client Support – interface with clients and external vendors.
- Develop and maintain effective internal controls over financial reporting processes; identify and mitigate potential shortfalls to current procedures that impact SLAs.
- Maintain SOPs for financial reporting processes.
- Assist team in conducting analysis of reconciling variances and identifying root cause, as necessary.
- Follow-up with technical team to identify root cause analysis for recurring issues.
- Identify opportunities to streamline reporting processes and best practices.
- Facilitate financial reporting portion of annual SOC audit.
- Oversee and assist all Financial Audits for internal QA department, Client, and/or External Audit groups.
- Work with direct reports & staff to provide any additional client requested reporting data.
Other Financial:
- Take initiative and drive improvement & efficiencies for both Conduent and the FTE client.
- Interact with various levels of Conduent leadership to address any finance related program issues/concerns.
- Support preparation of projected financials for change order pricing proposals to client.
- Build and maintain the preparation of financial reporting, budget, forecast/plan.
- Partner with cross functional teams to understand/challenge major assumptions & other drivers of the business to create accurate forecast/plan.
- Integrate month-end close process analysis by partnering with Accounting & Operations teams.
- Review P&L for accuracy and completeness, understanding business reasons for any deviations to established projections.
- Support financial reporting requests from Corporate and/or Business Operations and/or Clients.
- Develop & mentor staff, including ensuring cross training of various functions across the department to allow for fluidity during times of high volumes.
- Review and approval of monthly client invoices, including milestone & change order billings as applicable.
- Ad-hoc/special projects/analysis as requested.
Requirements
- Have a minimum of (7) years’ experience working in a financial services management role.
- Hold a bachelor’s degree in finance, accounting, or economics.
- Be a Certified Public Accountant (CPA).
- Show understanding of US GAAP compliant solutions and methodologies.
- Possess computer skills, including advanced Microsoft Excel, Word, and PowerPoint.
- Have analytical, supervisory & leadership skills.
- Show attention to detail with the ability to identify and resolve data issues/needs quickly.
- Demonstrate oral and written communication skills with the ability to communicate information across teams; be comfortable presenting to key stakeholders (executives, client teams, etc.).
- Able to manage multiple tasks under tight deadlines.
- Able to work well under pressure, multi-task, and have excellent attention to detail.
- Demonstrate experience with financial systems – e.g., JD Edwards System, Management Financial Reporting and Planning, Oracle Financials.
Preferred
- Have (10) years of experience working in Finance, Accounting or Treasury/Cash Management.
- Demonstrate experience with financial systems – e.g., JD Edwards System, Management Financial Reporting and Planning, Oracle Financials.
- Have experience in Tolling/Transportation.
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone, too.
In this role, you can expect the following working conditions:
- Hybrid work: Work in a way that allows you to work from home during portions of your week and have time onsite to connect with other team members and business leaders.
Working For You
Perks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
- Bring your authentic self to work
- Grow and thrive, both personally and professionally
- Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $137k - $176k.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
