Job Description:
At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?
As Customer Care andSales AdvisorI,you’llbe the supportivevoiceand solutions partner for our customers. Whetherassistingwith billing questions, scheduling service, or guiding product changes,you’llbuild trust by listening empathetically and responding clearly. As you grow in the role,you’llhandle more complex situations—resolving issues,retainingcustomers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, anddemonstratingthe value of staying with Sparklight. Every interaction counts—for both the customer and the company.
Cable One values the contributions of our associates and offers an excellent benefits package, including:
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents,backgroundsand perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbalcue,it is the motto that our associates live by, exemplify, and embodyeach and everyday.
Cable One and our family of brandsisan equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Cable One and our family of brandsiscommitted to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Ready to make a difference and grow your career?
Apply today and become a part of something bigger.
