Job Description:

The QA/QC Specialist is responsible for day-to-day execution of food safety, quality control, and coffee quality standards within the roasting and packaging operation. This role supports regulatory compliance while actively monitoring roast quality, sensory performance, and process consistency.
This is a highly hands-on role that works closely with Production and Operations to ensure safe, compliant, and high-quality coffee while supporting continuous improvement.

Key Responsibilities – Coffee Quality Control

Monitor roasted coffee quality for consistency against established standards
Verify roast profiles using roast software, production data, and/or any other tools available. Advocate for any resources that are needed.
Conduct routine cupping sessions for production verification, roast adjustments, and shelf-life checks
Identify and communicate roast deviations, defects, or flavor inconsistencies
Assist in setting and maintaining sensory standards and reference samples
Support evaluation of green coffee quality and incoming materials
Maintain and calibrate quality tools and equipment (Agtron, scales, moisture meters, etc.)

Key Responsibilities – Food Safety & Quality Compliance

Execute and maintain food safety programs including GMPs, sanitation checks, allergen controls, and pest control coordination
Perform routine quality and food safety inspections on the production floor
Complete and review required QA documentation and logs accurately and on time
Support HACCP or Preventive Controls programs (monitoring, verification, recordkeeping)
Assist with traceability exercises, mock recalls, and corrective actions
Support third-party audits and customer audits through documentation and floor readiness
Investigate quality issues, deviations, or customer complaints and assist with root cause analysis

Process Support & Continuous Improvement

Follow and help maintain SOPs for roasting, packaging, and QC activities
Partner with production teams to troubleshoot quality issues in real time
Track and report quality metrics and trends
Support new product introductions from a quality and food safety perspective
Escalate issues appropriately while proposing practical solutions

Willingness to work early mornings or adjusted schedules aligned with production

Works in conjunction with Corporate Quality Assurance on developing and implementing Standard Operating Procedures, Standard Sanitation Operating Procedures, Hazard Analysis Critical Control Point, and food defense plans.

Review, implement, and train on SOP’s, SSOP’s, HACCP and food defense plans.
Coordinate and ensure completion of Corrective Action Preventative Action Plans (CAPA) for all regulatory, third party, internal, and corporate audits.
Serve as recall coordinator and coordinate details of recalls, withdrawals, and holds with Corporate QA and the distribution centers.
Performs other related duties as assigned.

Physical & Work Environment Requirements

Ability to work on the production floor for extended periods
Ability to lift up to 50lbs
Willingness to work early mornings or adjusted schedules aligned with production

Qualifications:

Associates/2-year technical

1 – 3 Years Experience working with food safety or implementing food safety programs
Coffee roasting or production experience
Proficient with all Microsoft Office Suites
Ability to work independently, with minimal supervision, and manage projects with many moving parts
Excellent communication skills to effectively communicate with staff and business relations.
Highly organized, detail oriented and capable of multi-tasking.
Critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Must live in Colorado.

Company description

Start-to-finish manufacturing, packing, and distribution of best-in-class, grab-and-go items to drive growth to a customer’s bottom line — this is the dynamic and delicious world of PFG Manufacturing. With the latest array of in-house manufactured food, snack, and beverage offerings, customers can choose products from a family of name brands or create their own custom-made, private label products to stand out in the market.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

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