Overview:
We are seeking a Field Service Associate. The route territory for this position includes Nashville, Knoxvile and surrounding area.As a Field Service Associate you are responsible for managing a designated territory in an efficient and professional manner that includes collections and performing appropriate repairs.
Job Duties:
- Repairing equipment and troubleshooting issues, according to skill level.
- Merchandising of gaming equipment (plush and prizes) as needed.
- Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics.
- Responsible for accurate route collections of monies, adhering to proper cash handling procedures.
- Establish and maintain professional relationship with locations and staff.
- Detailed record keeping of all meters.
- Complete follow up as assigned.
- Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.
- Find new leads as available.
Requirements:
- High School or equivalent
- Solid experience managing a route or similar background
- Experience within the gaming industry a big plus
- Driving record must be clean and upheld
- Detail and customer service oriented
- Solid work ethic for being punctual, dependable and customer driven
- Efficient at managing a workload with minimal supervision
- Always working accurately and efficiently
- Solid organization skills in managing paperwork, tools, parts, etc.
