Job Summary:
Provides consultation and leadership in designated areas of expertise independently. Collaborates with interdisciplinary teams and stakeholders to address issues and achieve project objectives. Coordinates advanced knowledge and best practices with peers and staff, serving as a role model to support a culture continuous learning. Guides regulatory compliance by using advanced knowledge of state, federal, and agency requirements to support and conduct complex audits, investigations, and chart reviews to identify compliance issues and implement plans. Implements and develops policies, procedures, protocols, and educational programs to maintain compliance and address deficiencies. Provides consultation, designs, and delivers training sessions, seminars, and workshops for staff and practitioners. Mentors and coaches staff on policies, procedures, protocols, educational programs, and best practices. Identifies and explores innovation opportunities in care delivery models and workflows. Engages independently with internal and external stakeholders to facilitate collaboration and achieve project objectives. Implements policies, procedures, and standards while providing recommendations for improvement. Provides guidance on interpretation and application of policies and procedures and ensures alignment with organizational objectives, strategic plans, and regulatory requirements.
Essential Responsibilities:
- Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
- Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
- Guides leadership and consultation by: independently providing consultation and leadership in designated areas of expertise; collaborating with interdisciplinary teams and stakeholders to address complex issues and achieve project objectives; coordinating advanced knowledge and best practices with peers and staff; and serving as a mentor and role model, fostering a culture of excellence and continuous learning.
- Guides policy development and implementation by: implementing policies, procedures, and standards while providing recommendations for improvement; providing guidance on interpretation and application of policies and procedures; developing and implementing policies, procedures, protocols, and educational programs to maintain compliance and address deficiencies, while providing recommendations for improvement; and ensuring alignment with organizational objectives, strategic plans, and regulatory requirements, while proactively anticipating future regulatory or industry changes to adapt policies accordingly. ensuring alignment with organizational objectives and regulatory requirements; and proactively anticipating future regulatory or industry changes, developing strategic plans to adapt policies accordingly.
- Guides regulatory compliance by: providing consultation using advanced knowledge of state, federal, and agency requirements to ensure compliance in complex situations; supporting and/or conducting complex audits, investigations, and chart reviews independently to identify compliance issues, recommend action plans; developing and implementing policies, procedures, protocols, and educational programs to maintain compliance and address deficiencies, while providing recommendations for improvement; and staying abreast of regulatory changes and industry trends, providing proactive guidance to mitigate risks.
- Guides evidence-based research and innovation by: identifying and exploring innovation opportunities in care delivery models and workflows; and contributing to a culture of innovation within the organization, encouraging experimentation and continuous improvement.
- Guides stakeholder engagement and collaboration by: engaging independently with internal and external stakeholders to facilitate collaboration and achieve project objectives; representing patient, organizational, and stakeholder interests/viewpoints in meetings and discussions; and fostering strong relationships and partnerships, promoting teamwork and alignment across diverse groups.
- Guides training and education by: providing consultation, designing, and delivering training sessions, seminars, and workshops for staff and practitioners; mentoring and coaching staff on policies, procedures, protocols, educational programs, and best practices; evaluating training effectiveness and making recommendations for improvement to align with policies, procedures, and protocols; and collaborating with peers on continuously assessing learning needs and developing innovative educational strategies to foster a culture of continuous learning and improvement.
Minimum Qualifications:
- Minimum two (2) years of leadership experience in nursing and or healthcare related field with or without direct reports.
- Bachelors degree in nursing or related field AND minimum four (4) years of experience in direct patient care or a directly related field.
- This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
- Registered Nurse License (Maryland) within 6 months of hire AND Registered Nurse License (Virginia) within 6 months of hire
OR
- Compact License: Registered Nurse within 6 months of hire
- Registered Nurse License (District of Columbia) within 6 months of hire
