At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
Join the team at L.L.Bean's CoolSprings Galleria store in Franklin, Tennessee. We're currently looking for Stock Associates who are passionate about delivering outstanding customer experiences.
Must have availability from 4am to 11am or 7pm to midnight.
Position Purpose: Receive, process and stock merchandise. Process returned merchandise based on assigned disposition. Support all other operations business needs such as utility, and customer carry outs on a regular basis.
Responsibilities:
Product replenishment
- Transfer racks & skids from truck into back-stock receiving area.
- Receive/scan cases through use of RF device.
- Open cases and sort merchandise into carts for stocking by department for stocking.
- Prep product to floor ready standards with proper folding, stickers, packaging.
Utility
- Replenish supplies throughout the store to include catalogs, bags, gift boxes, shopping totes, hangers, flyers, etc...
- Retrieve returns, pick and ships, monogramming and alterations.
- Assist with coordination of supplies, fixtures and set up for campus events as needed.
Reprocessing
- Determine disposition for merchandise returns and rejects.
- Retag and prep product for the sales floor.
- Scan out and package 2nd quality product to be sent to Returns.
- Determine disposition of 3rd quality product for either the Employee Store, or to be defaced and destroyed.
- Complete the work and verify accuracy by reviewing online reports.
- Change prices/re-tag product as necessary using tagging guns.
Pick and Ships
- Audit orders to be shipped to customers against paperwork for accuracy.
- Check for correct product, adequate contact information, and completed Pro Serve services.
- Box or bag pick and ships, complete online documentation, and stage for UPS pick up.
Organization
- Maintain a clean, organized work space, and assist with the daily upkeep/recycling efforts.
- Partner with leadership to adhere to the organization and flow of designated work stations in the Back of House to support inventory control/accuracy.
- Values and works collaboratively and respectfullyacross a variety of differences among team members and customers
Safety
- Know and follow all safety rules and procedures.
- Report any unsafe acts or conditions to your leader/safety representative.
- Demonstrate safe work practices by following protocol for universal waste disposal, and hazardous material returns handling.
Brand Team
- Provide exceptional customer service using our GUIDE selling model.
- Replenish/stock merchandise product onto fixtures according to established. merchandising standards as defined by the Visual Standards Handbook.
- Retrieve additional stock/sizes from back stock areas in order to represent all sizes on the salesfloor.
- Organize and maintain backstock areas by keeping items grouped by Item ID and sized within their proper locations.
- Assist with store recovery efforts as needed.
- Provide assistance with departmental floor sets per Home Office direction.
- Change prices/re-tag product as necessary using tagging guns.
Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.
Education Level: High School or GED
Experience: Some Experience Required
Skills and Qualifications:
- Strong attention to detail; accuracy
- Solid communication and interpersonal skills
- Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgroundsAbility to multi-task and/or change tasks frequently.
- Comfortable with working in a fast-paced, physically demanding environment.
- Ability to meet units per hour production standard.
- Basic computer skills
- Positive, energetic spirit and team player
L.L.Bean uses a market-based compensation approach. The anticipated starting base pay for this position is $17.00. Individual compensation may vary based on factors such as a candidate’s experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role.
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.
If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.
