Operations & Service Delivery
Oversee daily operations for light maintenance, housekeeping, and laundry services to ensure consistent, high-quality outcomes aligned with resident needs and organizational standards.
Provide hands-on support and oversight of light maintenance activities, ensuring timely issue resolution and safe facility conditions.
Coordinate and manage external vendors for certified/licensed work, including scope definition, scheduling, and quality assurance.
Continuously assess operations and implement improvements to enhance efficiency, service quality, and customer satisfaction.
Build and maintain strong relationships with client leadership, residents, and key stakeholders.
Manage facility operations, maintenance, and repairs across assigned locations.
Ensure compliance with safety, environmental, and building regulations.
Oversee workplace services, space planning, and employee support.
Lead facility improvement projects and workplace initiatives.
Team Leadership (Client-Employed Staff)
Lead, coach, and support client-employed teams, including Maintenance, Housekeeping, and Laundry staff across two buildings.
Establish daily workflows, schedules, and performance expectations to ensure effective service delivery.
Foster a positive work environment by recognizing and rewarding employee performance to drive engagement and retention.
Partner with client leadership on staffing, onboarding, training coordination, and performance management.
Financial & Operational Performance
Partner with Finance to manage budgets, track expenses, and identify opportunities to improve cost efficiency and productivity.
Support vendor selection and cost control for outsourced maintenance and project work.
Compliance, Safety & Standards
Ensure compliance with all local, state, and federal regulations, maintaining accurate documentation, logs, and reports.
Uphold all organizational standards, including safety protocols and Business Conduct policies.
Maintain full compliance with infection prevention practices, OSHA, Joint Commission standards, and all applicable regulatory requirements.
Identify potential risks and implement corrective actions to maintain a safe environment for residents, employees, and visitors.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact on our employees and for our customers. To meet our commitments, job duties may change or new ones may be assigned without formal notice.
