Aramark Nexus is hiring a Director of Hospitality Operations to lead the resident hospitality experience for a new, large-scale workforce community near Hereford, Texas, within driving distance of both Hereford and Amarillo.
This is a senior hospitality leadership opportunity for an experienced Hospitality Director, Director of Hotel Operations, Hotel Operations Director, Director of Rooms, Resort Operations Director, Hospitality General Manager, or senior lodging leader who has successfully managed multiple departments within a large hospitality or residential operation.
Reporting to the Vice President and Managing Director, the Director of Hospitality Operations will provide overall leadership for Guest Services, Housekeeping, and Recreation. This leader will oversee the department heads responsible for each function and ensure residents receive a consistent, professional, and high-quality experience throughout the community.
This is not a single-department hospitality role. We are looking for a leader with broad experience across front desk and guest services, housekeeping and room operations, recreation and amenities, resident services, staffing, service standards, and hospitality operations. The successful candidate will know how to lead other leaders, establish standards across departments, and create one connected resident experience.
The environment will operate around the clock and will support a large population of residents who live, dine, relax, and receive services on site. Strong candidates may come from large hotels, resorts, cruise lines, extended-stay operations, destination properties, residential communities, or other high-volume hospitality environments.
This is an opportunity to help build the hospitality operation from the ground up while creating the service culture, leadership structure, and operating standards that will define the resident experience.
