Hotel Complex Director of Sales

Residence Inn Deptford • Full-time • Deptford/New Jersey/US, NJ, United States • 1d ago

Compensation Type: Yearly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

RI Deptford - PHLRD

Residence Inn Deptford

1154 North Hurffville Road

Deptford, NJ 08096

Overview:

An exceptional opportunity awaits a dynamic, results-driven sales leader to take the helm of two of the region's most successful and high-performing Marriott hotels. We are seeking an ambitious, strategic, and passionate Complex Director of Sales & Marketing who thrives in a fast-paced environment and is ready to make an immediate impact on revenue growth, market share, and hotel performance.

As the sales leader for these two busy and thriving properties, you will drive the overall commercial strategy, leading all revenue-generating efforts across group, transient, and catering segments. This highly visible leadership role requires someone who can anticipate market trends, capitalize on opportunities, outperform competitors, and inspire high-performing sales teams to consistently exceed goals.

If you are energized by competition, motivated by achieving ambitious goals, and ready to lead two premier Marriott properties to even greater success, we want to hear from you.

This is a rare opportunity to join a winning team, influence the performance of two established hotels, and leave your mark on a thriving market.

Top performers looking for their next big challenge are encouraged to apply immediately.

Responsibilities:

Drive top-line revenue growth across group, transient, and catering segments while identifying new opportunities to expand market share and profitability.
• Lead the commercial strategy for two successful Marriott hotels, creating innovative sales initiatives that deliver exceptional results.
• Stay ahead of market trends, competitive activity, and economic influences to position the hotels as market leaders.
• Develop and execute dynamic marketing and communication strategies that strengthen brand awareness and maximize return on investment.
• Serve as the voice of the customer, bringing valuable client and guest insights to hotel leadership and influencing key business decisions.
• Transform data into action by leveraging STR reports, forecasting, P&L analysis, sales mix performance, group pace, and other key business metrics.
• Analyze demand generators, market conditions, and industry trends to identify opportunities for sustainable growth.
• Conduct competitive reviews, SWOT analyses, and market assessments to maintain a competitive advantage and stay ahead of emerging hotel supply.
• Develop targeted strategies to penetrate key geographic markets and expand the hotel's customer base.
• Build, retain, and grow high-value client relationships while securing new business opportunities and strategic partnerships.
• Create and implement winning sales strategies for key market segments and major accounts, driving both new and repeat business.
• Design effective sales deployment plans and market assignments that maximize team productivity and revenue generation.
• Establish ambitious yet achievable sales goals designed to exceed revenue, budget, and market share objectives.
• Monitor group pace, production performance, and pipeline activity to ensure consistent achievement of sales targets.
• Lead, coach, and inspire a high-performing sales team while fostering a culture of accountability, collaboration, and success.
• Manage strategic sales activity and travel planning to maximize market presence, business development opportunities, and revenue growth.

Qualifications:

Bachelor's degree in Marketing, Hospitality, Business, or a related field preferred.

• Proven leadership experience with a minimum of three years in hotel sales management and a demonstrated ability to lead high-performing teams.

• Confident communicator with experience presenting to and partnering with ownership groups, asset managers, and executive leadership.

• Expert user of hotel sales and operational platforms, including Delphi, PMS systems, and related sales technology tools.

• Strong collaborator who works seamlessly with Revenue Management to maximize hotel performance, profitability, and market share.

• Comprehensive knowledge of all hotel market segments, distribution channels, and demand drivers, with the ability to create targeted growth strategies for each.

• Outstanding communication, presentation, negotiation, and influencing skills.

• Highly skilled at building relationships across departments and fostering teamwork, collaboration, and a culture of success.

• Proven ability to recruit, coach, develop, motivate, and inspire sales professionals while cultivating a competitive, accountable, and winning team environment.

• Strong business acumen with proficiency in Microsoft Office, including Excel, PowerPoint, and Word.

A strategic thinker who can anticipate market trends, identify opportunities, and develop winning commercial strategies that drive revenue and market share growth.

• A passionate sales leader with a proven track record of delivering exceptional results and exceeding ambitious revenue goals in a hotel environment.

• A relationship builder who excels at cultivating strong client partnerships, developing key accounts, and creating long-term business opportunities.

• A motivated professional who thrives in a fast-paced, high-performance environment and is energized by competition, growth, and success.

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