Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help get the nutrients they need to live their healthiest life.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Columbus OH location in the Nutrition Division. The US Planning Center (USPC) is comprised of US Production Planning, Export Customer Operations, and Global Master Data functions. The Export Customer Operations team is responsible for developing and executing replenishment plans that ensure highest level of internal and external customer service with the least cost to the operation. The Export Customer Operations team is responsible for controlling the flow of communication, replenishment schedules and documentation for nutritional products and medical devices from North American manufacturing sources. The Senior Supply Chain Specialist serves as the primary supply chain liaison with customers to ensure on time delivery of product to meet market demand along with timely delivery of accurate documentation required to meet the import regulations of Abbott affiliates and Abbott’s direct customers.
What You’ll Work On
- Manage the shipment of product from manufacturing and distribution locations in the Americas to Abbott affiliates and direct Abbott customers worldwide
- Allocate product to ensure maximum container utilization and minimize transportation costs
- Ensure prompt, accurate and efficient handling of communications concerning shipments and any other relevant aspect of the business
- Monitor key performance indicators for responsible area, perform root cause analysis, and develop and implement corrective action plans to improve levels of performance
- Maintain the master arrivals schedule (MAS) to ensure replenishments are meeting market demand and safety stock targets
- Identify continuous improvement initiatives to improve overall effectiveness of the supply chain, increase customer service, and reduce operating costs
- Maintain customer and shipping requirements including system parameters, policies, and procedures
- Develop and maintain effective working relationships with all internal and external supply chain partners
- Act as customer representative in the Abbott supply chain
- Must possess a good understanding of the logistics role in the Abbott supply chain
- Must be able to make decisions regarding distribution of product to ensure cost effective transportation and timely delivery of product.
- Requires the ability to proactively identify and communicate issues affecting on time delivery of product to the market.
- Expected to resolve day-to-day customer service related issues with support as needed.
Required Qualifications
- Bachelor’s degree preferred: Logistics Management, Supply Chain Management, Business Administration
- 1 to 2 years of total experience in two or more of the following areas: customer service, international supply chain operations, transportation management, project management, planning
- Must possess excellent organizational and follow up skills coupled with a high sense of urgency.
- Must be a demonstrated team player and can work in a global environment
- Excellent written and oral communication skills are required to facilitate information flow across internal and external supply chain customers
- Negotiation and conflict resolution skills are recommended to ensure timely and cost-effective solutions to issues impacting the supply chain including internal and external customers
- Innovative skills and initiative are required to identify business process improvements
- Must possess a good understanding of DRP and planning systems
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $50,700.00 – $101,300.00. In specific locations, the pay range may vary from the range posted.
