Director US Patient Advocacy Liaison

Lundbeck • Full-time • Deerfield, IL, United States, IL, United States • 2d ago

Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!

SUMMARY:

The Director, U.S. Patient Advocacy Liaison leads the development and execution of Lundbeck's U.S. patient engagement strategy, driving meaningful partnerships with patient advocacy organizations and ensuring patient perspectives inform business strategy across the organization. This role provides strategic leadership and oversight of the Patient Advocacy Liaison (PAL) function, establishes engagement priorities and operational excellence, and cultivates high-impact external relationships that advance patient-centered outcomes. Partnering cross-functionally with Corporate Affairs, Medical Affairs, Commercial, Market Access, Clinical Development, HEOR, and other stakeholders, the Director serves as a trusted advisor on patient advocacy, stakeholder engagement, and emerging patient needs.

ESSENTIAL FUNCTIONS:

Develop and execute the annual U.S. patient engagement strategy, including priorities, partnership objectives, resource allocation, performance measures, and PAL goals. Establish annual KPIs and Return on Engagement (RoE) measures and conduct regular reviews to assess progress and optimize performance.
Lead, coach, and develop Patient Engagement Liaison(s). Establish clear performance expectations, conduct regular coaching and development discussions, support individual growth plans, and ensure consistent execution of engagement standards and best practices.
Directly manage a portfolio of strategic patient advocacy organizations and serve as Lundbeck's senior relationship lead for priority partnerships. Develop engagement plans, conduct regular partnership reviews, identify opportunities for expanded collaboration, and ensure partnerships support both patient and organizational objectives.
Oversee the collection, synthesis, and communication of patient, caregiver, and community insights across PEL(s). Ensure actionable insights are translated into recommendations that inform advocacy strategies, asset planning, patient support initiatives, and cross-functional decision-making.
Collaborate effectively with Corporate Affairs, Medical Affairs, HEOR, Commercial, Market Access, Clinical Development, and other internal stakeholders to align patient engagement activities with enterprise priorities and to ensure patient perspectives are incorporated into planning processes and organizational initiatives.
Lead the planning and strategic utilization of patient advocacy-related conferences, roundtables, advisory meetings, and community events. Ensure event participation, partnership activities, and stakeholder engagements are aligned with defined objectives and measured against established success criteria.
Monitor PEL performance and portfolio effectiveness through established KPIs, engagement metrics, partnership assessments, and RoE measures. Utilize data and stakeholder feedback to identify opportunities for continuous improvement and strategic refinement.
Maintain oversight of patient advocacy funding, partnership investments, and engagement activities to ensure alignment with organizational priorities, budget expectations, and governance requirements.
Ensure all patient engagement activities, partnerships, funding requests, and external interactions are conducted in accordance with applicable legal, regulatory, ethical, and company policies. Maintain appropriate documentation, reporting, and compliance oversight.

REQUIRED EDUCATION, EXPERIENCE, and SKILLS:

Accredited bachelor's degree
Minimum of 8+ years of progressive experience in patient advocacy, patient engagement, external affairs, medical affairs, corporate affairs, market access, or related healthcare/pharmaceutical functions.
People leadership experience, including coaching, performance management, and development of direct reports.
Collaborative, team-oriented leader with a commitment to patient-centered decision-making and organizational excellence.
Demonstrated experience developing and executing patient engagement or advocacy strategies within the biopharmaceutical, healthcare, or nonprofit sectors.
Proven success building and managing strategic relationships with national and regional patient advocacy organizations and other external healthcare stakeholders.
Experience leading cross-functional initiatives and influencing senior leaders across Medical Affairs, Commercial, Market Access, Corporate Affairs, Government Affairs, Clinical Development, HEOR, Legal, Compliance, and other matrixed functions.
Strong strategic planning, project management, and operational execution skills, including development and measurement of KPIs and business outcomes.
Excellent communication, presentation, facilitation, and executive influence skills.
Demonstrated ability to synthesize patient and stakeholder insights into actionable business recommendations.
Strong understanding of healthcare compliance requirements, including applicable FDA regulations, PhRMA Code, Sunshine Act, and company policies governing interactions with patient organizations.

PREFFERED QUALIFICATIONS, SKILLS and COMPETENCIES:

Bachelor's degree in Life Sciences, Public Health, Healthcare Administration, Communications, Public Policy, Business, or a related field or Advanced degree (MBA, MPH, MS, PharmD, PhD, or other relevant graduate degree).
Experience in neuroscience, rare disease, or other specialty therapeutic areas.
Minimum of 3+ years of people leadership experience, including coaching, performance management, and development of direct reports.
Established network and credibility within the U.S. patient advocacy and healthcare advocacy community.
Experience managing budgets, grants, sponsorships, and strategic partnership investments.

TRAVEL:

Willingness/Ability to travel up to 35-40% domestically, including nights and weekends and regular travel to Lundbeck U.S. headquarters in Deerfield, Illinois. International travel may be required.

The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $240,000 - $260,000 and eligibility for a 25% bonus target based on company and individual performance,and eligibility to participate in the company’s long-term incentive plan.Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, and company match 401k. Additional benefits information can be found on our site. Applications accepted on an ongoing basis. #LI-LM1

Why Lundbeck

Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.

Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.

Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Related Jobs

Registered Nurse On Call Weekends Only - Hospice

JourneyCare Hospice – an Addus family company • Part-time • Deerfield, IL, United States, IL, United States • 1d ago

1d ago

Apply Here

Senior Medical Science Liaison Rare Epilepsies- North Central

Lundbeck • Full-time • Deerfield, IL, United States, IL, United States • 1d ago

1d ago

Apply Here

Hospice RN Case Manager

JourneyCare Hospice – an Addus family company • Full-time • Deerfield, IL, United States, IL, United States • 1d ago

1d ago

Apply Here

Hospice Weekend Admission RN

JourneyCare Hospice – an Addus family company • Part-time • Deerfield, IL, United States, IL, United States • 1d ago

1d ago

Apply Here

Hospice Registered Nurse Case Manager

JourneyCare Hospice – an Addus family company • Full-time • Deerfield, IL, United States, IL, United States • 1d ago

1d ago

Apply Here

Paramedic Basic

AMR • Full-time • Deerfield Beach, FL, United States, FL, United States • 2d ago

2d ago

Apply Here

CNA

JourneyCare Hospice – an Addus family company • Full-time • Deerfield, IL, United States, IL, United States • 2d ago

2d ago

Apply Here

Emergency Response Paramedic

AMR • Full-time • Deerfield Beach, FL, United States, FL, United States • 2d ago

2d ago

Apply Here

Paramedic

AMR • Full-time • Deerfield Beach, FL, United States, FL, United States • 2d ago

2d ago

Apply Here

Flatbed CDL-A Truck Drivers - $89,700-$104,000 Annually

Hogan Transportation • Full-time • Deerfield Beach, FL, United States, FL, United States • 2d ago

2d ago

Apply Here