Digital Prepress Customer Service Technician – 1st Shift
Sheridan. Be part of something greater. Your career awaits…join us!
As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular magazines and catalogs, to prestigious medical and scientific journals, and so much more. A career at Sheridan is so much more than just a job. We work hard, we have fun, and we are proud of what we do.
Job Summary:
The Digital Prepress (DP) Customer Service (CS) Technician will communicate with customers on desktop information and provide customer training as needed and assist sales and customer service personnel in maintaining customer relations and customer satisfaction.
Basic Qualifications:
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- A minimum of a High School diploma or GED/HiSET required.
- Working knowledge of Adobe Creative Suite and QuarkXpress desktop publishing applications required.
- Extensive experience in computer operating systems required.
- Troubleshooting / problem solving skills required.
- Customer support and training required.
- Good communication and organizational skills required.
- Eligible for $1,000 hiring bonus after 12 weeks!
What’s in It for You?
- On-the-job training programs through Sheridan Academy.
- Career advancement with an employer who supports your development.
- Tuition reimbursement for approved coursework.
- A best-workplace culture that fosters life-long friendships and encourages fun.
- A successful and growing industry-leading company.
- An employee referral program that pays you money.
- A variety of shift and schedule options.
- Paid vacation & holidays.
- Competitive compensation.
- Medical (PPO and HSA Plans), Dental, Vision.
- Teladoc – convenient no- or low-cost medical services.
- Confidential and free EAP program for wellness and mental health.
- Company-paid basic life, AD&D, and short-term disability insurance.
- 401(k) retirement plan with company match.
- A safe, values-based company that acts with integrity and respect for all.
Sheridan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 603-653-7314 or michael.draper@sheridan.com.
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