The Stellantis Customer Experience Organization is currently seeking a Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn hills, Michigan. The Warranty & Reliability Specialist is responsible for leading and facilitating quality teams in the identification of failures through analysis, ensuring timely implementation of corrective actions, and supporting warranty recovery activities.
The Warranty & Reliability Specialist expert must be a creative problem solver, proactive and steadfast in the identification and resolution of vehicle quality. The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity.
The specific qualifications for are:
- Identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects
- Manage all part return material activities for the Chassis and HVAC area to ensure returned material is utilized to assist with Corporate Quality initiatives
- Review supplier testing procedures to ensure evaluation of material is accurate
- Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place
- Plan, prioritize, set goals and manage multiple projects in a technical and business environment
- Strong communication skills to support meetings at all levels of the company, including senior leadership
- Establish partnerships both internally and externally and to influence without direct authority
- Commitment and dedication in delivering a premier product to the consumer
- Represent the "Voice of the Customer" to the platform teams
- Contribute or drive team success by clarifying expectation and minimizing political hurdles
- Demonstrate unwavering commitment to delivering results and champion achievements
- Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
- Strong interpersonal skills with ability to work in a team environment
- Managed day-to-day activities of assigned UAW personnel
- Must possess strong communication & presentation skills
- Self-motivated and willing to challenge teams on all aspects of quality
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.
