This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, recommend the right solutions, prepare customer orders including blending initial batch, and making shade adjustments. Branch Color Blender Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Branch Color Blender Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
The Branch Specialist Color Blender role will be expected to work at Store #704359, 1100 Western Ave, Pittsburgh, PA 15233.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Prepare customer orders, including blending initial batch, making shade adjustments, filling and labeling batches.
- Make shade and gloss adjustments to meet customer requirements.
- Prepare spray-out and draw-down test panels.
- Expense mistints daily.
- Establish and maintain accurate customer work order files and formulas.
- Ensure customers' quality and service expectations are met.
- Clean and repair store equipment.
- Identify equipment problems and made recommendations.
- Operate all material handling, tinting, mixing and testing equipment in a safe manner.
- Properly store all partial containers to correct inventory location.
- Provide input regarding inventory levels in the warehouse/stockroom.
- Identify potential obsolete/damaged material and handle per established policy/procedures.
- Maintain daily clean up of lab, product service room and equipment.
- Maintain facility to S-W standards through proper maintenance, repair and housekeeping.
- Identify facility problems and make recommendations.
- Follow designated loss prevention, security and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies.
- Take immediate action to contain spillage using hazardous material containment procedures as outlined in the Work Safe Manual, including proper and timely reporting.
- Must be familiar with the proper, handling, storing, labeling, cleaning up spills, disposing of and filing all paperwork associated with hazardous material/waste
Additional Duties:
- Assist with general warehouse, delivery and customer service duties as needed, including loading and unloading of material and waiting on customers.
- Operate POS for all types of transactions.
- Know stock limits and be familiar with stock order procedure.
- Assist with physical inventory.
- Other duties as assigned.
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must have a valid, unrestricted Driver’s License
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications:
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
