RETAIL SALES AND MERCHANDISING MANAGER

Micro Center • Full-time • West Newton, IN, United States, IN, United States • 4d ago

MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.

Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.

About the Role

We are currently seeking a self-motivated, results-oriented RETAIL SALES AND MERCHANDISING MANAGER. In this role, you’ll lead a high-performing retail sales team focused on delivering an outstanding customer experience while driving sales and operational success. You'll coach and develop associates, oversee merchandising, inventory, and daily store operations. You’ll also partner with store leadership to achieve sales goals, build talent, and maintain a safe, customer-focused environment.

Salary 75,000.00 + Bonus

Click here to view our job video

What You’ll Do

As sales floor leader, ensure associates are greeting and presenting appropriate product solutions to all customers; ensure customer satisfaction standards are being met
Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals, as well as ensure that sales policies and procedures are being properly carried out at the store level
Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers
Participate in regular leadership meetings with General Manager, Operations, and Service to ensure store alignment. Serve as manager-in-charge during the absence of the General Manager or other store managers
Ensure the execution of ad set, visual merchandising standards, and execution of “The Guide”, our monthly merchandising handbook
Provide and document regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards, and that sales goals and results are being communicated to all associates
Review P&L statements and sales reporting with the General Manager regularly to identify areas of concern; recommend and implement sales improvement plans
Participate in and lead open and close procedures, as well as manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets through inventory control
Maintain operational functionality and safety standards of all areas of responsibility
Ensure human resource issues are handled in accordance with guidelines; partner with Store Manager and Regional HR Manager
Perform additional duties and responsibilities as assigned

What We’re Looking For

Five or more years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry
Bachelor’s Degree preferred
Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
Flexible availability, including early mornings, evenings, weekends, and holidays
Occasional travel required for meetings, training, and other business-related needs
Ability to stand and walk throughout the sales floor for the duration of each shift
Ability to independently operate retail equipment, including box cutters, totes, baker’s racks, flatbed carts, and hand trucks, as well as the use of handheld scanners, POS terminals, and computer workstations
Ability to constantly lift/carry up to 25 lbs., frequently lift/carry up to 50 lbs., and occasionally lift/carry up to 100 lbs., as well as the ability to perform repetitive physical activity

Benefits That Support Your Growth and Well‑Being

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

Medical, Dental & Vision Coverage for regular full‑time associates
Competitive Employee Discount, including our Friends & Family Discount Program
Tuition Reimbursement and Education Savings Opportunities to support continuous learning
Paid Time Off for regular associates to rest, recharge, and take care of what matters most
401(k) Retirement Plan with Company Match to help you plan for the future
Industry‑Leading Vendor and Company Training to build your skills and product expertise
Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

#appcast

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Related Jobs

Registered Dental Hygienist

Timothy O Krauss DDS • Part-time • West Newton, IN, United States, IN, United States • 17h ago

17h ago

Apply Here

Electrician -Commerical/Industrial

Faith Technologies • Faith Technologies • West Newton, IN, United States, IN, United States • 1d ago

1d ago

Apply Here

Registered Dental Hygienist

Midwest Integrative Dental Medicine • Full-time • West Newton, IN, United States, IN, United States • 1d ago

1d ago

Apply Here

Senior Tooling Technician

Faith Technologies • Faith Technologies • West Newton, IN, United States, IN, United States • 2d ago

2d ago

Apply Here

Electrician -Commerical/Industrial

Faith Technologies • Faith Technologies • West Newton, IN, United States, IN, United States • 2d ago

2d ago

Apply Here

Diesel Technician

Marathon Petroleum • Full-time • West Newton, IN, United States, IN, United States • 3d ago

3d ago

Apply Here

Sleep Expert - Sales

Mattress Firm • Full-time • West Newton, IN, United States, IN, United States • 4d ago

4d ago

Apply Here