· Responsible for accurately maintaining and reporting the inventory in each Club
· Use of Yellow Dog inventory system
· Determine and place orders for all dry goods needed throughout the Clubs
· Develop and implement strategies for maximizing revenue and profitability of Club operations.
· Ensure that all products and services are delivered in a timely and efficient manner and meet or exceed
customer expectations
· Responsible for monthly sales forecasting
· Responsible for the hiring, training and scheduling process for the department. Manage staff to ensure that
the club operations are fully staffed and that employees are trained in all aspects of the operation
· Ensure compliance with all relevant laws, regulations, and policies, including those related to food and alcohol
service
· Train and operate POS systems for both clubs, troubleshoot as needed.
· Oversee and verify set-up of all service areas in the Club
· Oversee the staff working within the clubs and premium areas
· Responsible for maintaining the inventory tracking system for each of the club & catering areas
· Complete necessary inventory paperwork for each event
· Participate in all necessary departmental meetings
· Maintain inventory control and accountability of product
· Supervise and maintain the cleanliness and organization of the clubs & catering areas
· Actively identify issues & correct potential concerns
· Actively respond to & assist with customer concerns, questions or issues
· Oversee and verify accurate close out of service locations including the checkout process for staff
· Ensure timely and accurate recognition of any event staff; participate in recognition or reward as needed
· Identify & communicate relevant or potential performance issues with the Premium Services Manager
· Other duties & functions as assigned by the Premium Services Manage
