As we continue to grow, our strategies have set us up for success to be the top offering in Chicken Fingerz, Boneless Wings, and Zalads. We’d love to have you as part of our team!
Benefits Include
- Medical, Dental, and Vision Insurance
- Company-Paid Disability, Critical Illness, and Basic Life Insurance
- 401K with Company Match
- 50% Off Meal Discount at Company-Owned Locations
- Parental Leave
- Child Care Assistance
- Education Assistance Program
- PTO and 9 Company Holidays + 2 Floating Holidays
industryDEFINITION
The Franchise Sales Manager contributes to driving the growth and expansion of our brand through strategic franchise development initiatives. He or she will be responsible for identifying, cultivating, and securing new franchise partners who share our vision and values. This role requires a combination of sales experience, relationship building, and market analysis to drive successful franchise recruitment efforts.
ESSENTIAL JOB FUNCTIONS
Essential duties may include but are not limited to the following:
- Assist in driving brand expansion by supporting the sourcing, qualification, and conversion of high-quality franchise candidates and strategic development partners.
- Work in tandem with the Director of Franchise Sales to answer questions, coordinate and participate in teleconferences, and support communications with prospective franchisees, current franchisees, and Support Center team members throughout the sales process.
- Follow up with candidates in a timely and professional manner and assist in moving them through the decision-making, qualification, approval, and onboarding process.
- Serve as a key support contact for new multi-unit operator candidates and existing franchisees; assist the Director of Franchise Sales in moving leads to qualified candidates and qualified candidates to approved franchisees.
- Track and report candidate status, pipeline activity, lead progression, and development updates to the Director of Franchise Sales and other internal stakeholders as requested.
- Assist in the review franchise applications, personal net worth statements, creditworthiness, and background information to help determine whether candidates meet or exceed minimum qualification requirements.
- Reinforce throughout the franchise sales process that the foundation of Zaxby’s is its culture, mission, and core values.
- Develop and share perspective during the candidate courting and qualification process regarding a candidate’s potential alignment with Zaxby’s culture, mission, core values, and long-term franchisee expectations.
- Support the Director of Non-Traditional Development with prospect research, lead tracking, candidate communication, pipeline coordination, and documentation related to non-traditional development opportunities.
- Partner cross-functionally with Development, Real Estate, Legal, Finance, Operations, Training, and other Support Center teams to support a smooth and consistent franchise sales process.
- Assist with preparation of candidate materials, meeting agendas, pipeline reports, approval documentation, and other resources needed to support franchise sales and non-traditional development efforts.
- Participate in franchise development events, candidate meetings, discovery days, trade shows, webinars, and other lead-generation or candidate engagement activities as needed.
- Perform other duties and responsibilities as assigned in support of franchise sales, franchise growth, and non-traditional development initiatives.
KEY COMPETENCIES
- Willingness to learn and eagerly receptive to coaching
- Working knowledge of the sales process cycle in restaurant industry
- Aspiring, “hungry” negotiator with ability to drive deals
- Understanding of the Franchise Disclosure Document
- Working knowledge, or ability to gain knowledge, on the competitive position of the Company system to other restaurant concepts
- Ability to provide meaningful insights to make decisions
- Innate situational awareness and the ability to read people
- Ability to communicate effectively within his/her team and all types of people
- Organizational and multi-tasking skills; must be able to handle multiple deals at one time
- CRM familiarity
EDUCATION AND EXPERIENCE GUIDELINES
- Education: Bachelor’s degree in related field, or equivalent combination of education and experience
- Experience: 2+ years in franchise development within QSR or restaurant industy
PAY RANGE:
$95,000 - $105,000
Zaxby’s Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state, or local law.
