Position Summary:
If you are a high energy, outgoing person who is passionate about leading and building a team and is looking to join a Company that is committed to creating a great place to work, this job is for you! As a Restaurant General Manager you will be entrusted to guide your team members in delivering an exceptional guest experience, operational excellence, and a working environment that promotes engagement and living the Company values, making Loaf N Jug the clear choice for our guest’s dining needs. Restaurant General Managers are responsible for the overall operation of a branded restaurant for Loaf N Jug, overseeing a team of Associates and Leaders in their work to serve our guests.
Responsibilities:
- Ensure that your team greets all guests in a friendly manner to make them feel welcomed and appreciated, encouraging Guest Loyalty.
- Demonstrate leadership attributes to include: building and maintaining trust with the store team by setting clear and measurable goals, holding self and team accountable, and communicating frequently and effectively.
- Build and develop a strong team by: hiring, training, scheduling, coaching, offering timely feedback on performance and leading by example.
- Lead a team of store associates in a fair, consistent, impartial and timely manner, supporting and enforcing all State & Federal laws along with Company policies and procedures.
- Achieve operational excellence, develop performance goals aligned with the Company’s Operational objectives, hit financial goals (Sales/expenses to budget, net profit) and strive for year over year improvement.
- Manage food operation to ensure quality and safety of all items sold.
- Manage the overall appearance and cleanliness of the store (inside and out) ensuring that all food prep areas are clean and stocked; the food service area is spotless and the bathrooms are sparkling clean, delegating and directing team to maintain condition levels up to Company’s standard.
- Oversee quality control, merchandising, safety programs and other guidelines in place for successful food service operation.
- Perform other duties as assigned at the discretion of the District Manager.
- Must be able to perform the essential functions of this position with or without reasonable accommodations.
Working Relationships: Restaurant Clerks, Team Members, Shift Leaders, Assistant Managers, Restaurant Managers In Training, District Manager, Brand Manager, and various Corporate personnel and vendors
Minimum Education: N/A
Preferred Education:High School or GED
Minimum Experience: 1 year leadership or supervisory capacity in restaurant environment, leading a team
Preferred Experience:1-3 years restaurant experience
Preferred Licenses/Certifications and Skills: Valid Driver’s license. National Food Safety requirement (can acquire during employment)
Soft Skills:
- Comfortable talking and interacting with guests and team members
- High energy
- Ability to move from one activity to another quickly
- Team oriented; willing to give extra effort to help others
- Computer skills are helpful
Scheduling:This position full-time and involves working a variety of hours, day and night, as Loaf N Jug locations can be open 24 hours depending on the location. Weekend & Holiday hours are required.
Hours & Conditions: 48 hour work week minimum
Travel: 5% - will be required to deliver deposits to the bank. Must have Reliable transportation
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.
Other:Specialized attire required in food establishments. Slip resistent footwear is required, as well as attire specifically required by brand standards and franchise agreements.
