- Manages patient food service activities, complying with established standards
- Leads patient service staff to ensure meals are properly prepared and delivered to patients
- Conducts rounds on patients/departments
- Oversees the diet office and the service ambassador program
- Record safety and sanitation compliance
- Supervises room service program and completion of Tray Essentials tasks
- Ensure accuracy of preparation and distribution of infant formulas in Level II NICU
- Develop and assess annual quality assurance program
- Function as department CBORD and NetMenu floor stock program administrator
- Maintain inventory of patient menus, tube feedings, specialty infant formulas and supplies associated with patient meal service and NICU formulary room
Leadership:
- Leverage Aramark's coaching model to engage and develop team members to their fullest potential.
- Reward and recognize employees.
- Ensure individual and team performance meets objectives and client expectations.
- Plan and lead daily team briefings.
- Ensure safety and sanitation standards in all operations.
Client Relationship:
? Maintain effective client and customer rapport for mutually beneficial business relationships.
? Identify client needs and communicate operational progress.
? Demonstrate excellent customer service using Aramark's standard service model.
Financial Performance:
? Assist with the completion and maintenance of financial statements relevant to the department.
? Deliver client and company financial targets.
? Adopt all Aramark processes and systems, understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
Productivity:
? Create value through efficient operations, appropriate cost controls, and profit management.
? Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
? Ensure entire team is trained and able to execute.
? Supervise team regarding production, quality, and control.
Compliance:
? Maintain a safe and healthy environment for clients, customers, and employees.
? Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
