Role Overview:
Success is yours when you collaborate and work hard in our team-based culture.
Sodexo’s Campus Segment is seeking a highly impactful Food Operations Manager 2 to support Alfred University located in Alfred, NY. As a key leader within our Universities segment, you will play a critical role in shaping a best-in-class campus dining experience that reflects the university’s academic excellence and commitment to student well-being.
The Food Operations Manager is a dynamic, creative, and strategic leader responsible for elevating food quality, student experience, and operational excellence across a high-volume dining environment. This role blends culinary innovation, hospitality-forward thinking, team development, and strong business acumen to build an engaging and seamless dining program that serves as a cornerstone of campus life.
At Sodexo, you’ll find the ingredients for a great career—including work-life balance, professional growth, and meaningful work that impacts students every day.
What You'll Do:
- Oversee day-to-day dining operations across residential, retail, and/or catering services.
- Ensure exceptional food quality, presentation, and service that aligns with Sodexo and campus standards.
- Lead, train, and develop frontline teams to deliver consistent, high-quality service.
- Support menu execution, production planning, and operational flow.
- Monitor labor, food cost, safety, and compliance metrics to achieve operational targets.
- Partner with campus clients to strengthen relationships, enhance satisfaction, and support campus events.
- Drive student engagement initiatives, including feedback programs and dining experience improvements.
- Maintain a clean, safe, and welcoming dining environment.
- Support hiring, onboarding, scheduling, and performance management of hourly staff.
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
- Experience in food service management, hospitality, or high-volume dining operations.
- Strong leadership skills with the ability to motivate and guide frontline teams.
- A passion for culinary execution, food quality, and guest experience.
- Ability to multi-task, prioritize, and problem-solve in a fast-paced environment.
- Excellent communication and relationship-building skills with clients, students, and team members.
- Knowledge of food safety, sanitation, and operational compliance standards.
- A commitment to collaboration, innovation, and delivering outstanding service every day.
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
