Security Account Manager – Full Time – Milwaukee, WI
We offer a full benefits package, PTO, weekly pay, and more!
Schedule: Must have 2nd and 3rd shift availability
Rate: $65,000/Year
High-Profile Multi-Site Portfolio | Leadership-Focused Role
We are seeking an experienced Security Account Manager to oversee a large, high-profile account consisting of multiple sites and service lines, including mobile patrol, static guarding, and SOC operations.
This is a hands-on leadership role responsible for driving operational performance, developing frontlines leadership, maintaining strong client partnerships, and ensuring program consistency in a high-expectation environment.
What Your Day May Look Like
Client Leadership & Partnership
- Serve as primary liaison for a high-profile client.
- Lead monthly performance and business review meetings.
- Monitor KPIs and ensure contractual service standards are consistently met.
- Develop corrective action plans to address performance gaps.
- Build and maintain a trusted, solutions-oriented client relationship.
Operational Oversight
- Manage multiple sites, including mobile patrol, static guarding, and SOC operations.
- Ensure full staffing coverage and operational continuity across all shifts.
- Maintain active visibility during 2nd and 3rd shift operations.
- Support 1st shift business hours for client meetings, leadership alignment, and operational oversight.
- Conduct routine site visits and operational audits.
- Oversee scheduling, workforce planning, and cost control measures.
- Develop, revise, and implement post orders to ensure clear expectations, compliance, and consistent service delivery.
Team Leadership & Development
- Lead supervisors and frontline teams across multiple shifts.
- Address disciplinary matters promptly and professionally.
- Coach and mentor team members to improve performance and prepare high-potential employees for advancement.
- Promote a culture of accountability, professionalism, and continuous improvement.
Compliance & Quality Assurance
- Ensure adherence to post orders, policies, and regulatory requirements.
- Oversee incident reporting accuracy and investigative follow-up.
- Conduct performance evaluations and implement improvement plans when necessary.
What We Offer:
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
- Virtual Medical Appointments With Telemedicine.
- Paid Time Off, Free Uniforms, Paid Training. & Weekly Pay!!
- Employee Assistance Program.
- DailyPay Access Program!!
- Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More!
Position Requirements
- Must be at least 18 years of age.
- Valid driver's license and clear driving record required.
- High school diploma or GED required.
- Must have 5+ years of leadership experience in security or related operational management.
- Previous experience managing multi-site or large-scale accounts preferred.
- Strong background in performance management and employee development.
- Experience writing or updating post orders and operational procedures.
- Proven ability to manage client relationships in high-visibility environments.
- Proficient in basic computer and technology use.
- Comfortable working flexible hours to support multi-shift operations.
- Strong communication, organizational, and problem-solving skills.
- All candidates must be willing to participate in Securitas’ pre-employment screen process, including drug screen and background investigation.
EOE/M/F/Vet/Disabilities
#AF-NCWINILHP
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
