The General Manager – Airline Catering Operations is responsible for leading the day‑to‑day operations of a medium‑sized, moderately complex Customer Service Center (CSC), overseeing approximately 180 employees and managing a $20M P&L at our growing Houston facility. This role ensures strong operational execution across all core functions, including Procurement, Production, Logistics, Human Resources, Finance, Quality, and Customer Service.
This leader drives operational performance, supports financial objectives, builds and maintains key airline relationships, and ensures alignment with regional strategies, safety requirements, and compliance standards.
Success in this role requires a leader who is both strategic and deeply hands‑on. Someone who is present on the floor, engaged with teams, and consistently involved in day‑to‑day operations to ensure excellence at every level. You will inspire through visibility, lead through action, and partner closely with employees to deliver exceptional results.
The General Manager will continue strengthening our performance‑driven culture, enhancing our airline partnerships, and setting a benchmark for service, quality, and innovation within the airline catering industry
