Retail Category Merchandising Coordinator

cumberlandfarmsinc • CUMBERLAND FARMS - STORE SUPPORT CENTER OFFICE, MA, United States • 2d ago

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!

Position Summary:

The Marketing Coordinator – Center Store and Tobacco Fixtures will support the department by sourcing and placing all retail fixture order needs in the Center Store and Tobacco departments. This role involves working with existing suppliers and sourcing additional suppliers if needed. The ideal candidate will be highly organized, analytical, and collaborative, with a strong ability to communicate effectively across internal teams and external teams.

Responsibilities:

1. Order all retail fixtures to support Layout and Retail Floor changes:

Leverage new and updated retail floor layout changes and order with proper timing all new and needed replacement fixtures
Add to schedule and coordinate with the Field Merchandise Team
Work with the Space Ops and Blue Yonder Team to coordinate on timing needs and proper fixture placements

2. Tobacco Fixtures

Coordinate with the Tobacco team on all Tobacco back bar and counter fixture orders and replacements.
Communicate to the Field Leadership and Store Teams the timing and delivery schedules of all incoming fixture orders

3. Measure of fixture production

Post placement – Download and review sales and gross profit performances for all placed fixtures and additions once in place for 30 days in each location

4. Customer Service Support – internal and external

Act as the primary customer service contact for the category management team on fixture needs for specific category
Respond to inquiries and escalate appropriately to internal teams such as Pricebook, Finance, Supply and Category Management

5. Partnership with Cross Functional Support Teams – Build strong and durable relationships with critical stakeholders to ensure the precise execution of monthly merchandising strategies. Key relationships include:

Store Operations - Communicate with front line team effectively and in detail to ensure upcoming strategies, promotions, resets, or other projects are executed at a high level
Pricebook – Partner with the pricebook team on new item set up, promotions, and price changes to ensure all SKUs and promotions function properly.
Space Planning – Regularly optimize and evaluate layouts and planograms to increase sales and optimize profitability of each sku net of vendor funding. Ensure all monthly and annual timelines are communicated and met to reset fixtures and assortments efficiently.
Finance – Ensure all invoices, payments, and rebates are accurate and on time. Maintain open lines of communication with national and local vendors to ensure timely payments of invoices and rebates.
Vendors – Work closely with national and local vendors, sales teams, and DSD networks to ensure a high level of daily in stock on all products. Ensure all invoicing and returns processes are followed rigorously across all vendors.

6. Supply Chain, Inventory Management and Collaboration

Work closely with all distribution and procurement teams on new item launches, major promotions, and seasonal items to ensure a high level of in stock to optimize sales.
Review and monitor Inventory Reports from McLane and WDC and ensure ongoing communication around inventory levels.

7. Other duties as assigned by the Category Manager team

Working Relationships:

INTERNAL: Within Marketing: Advertising Team; POS/Price Book Team; Merchandising/Planogram Team Within Store Support Center: IT Department; Legal Department; Strategic Sourcing; Finance Team; Supply Chain/Warehouse Team Retail Operations Team: Retail Vice President’s; Regional Manager’s; District Manager’s, Store Managers

EXTERNAL: Direct Vendors, Brokers, Distributors

Minimum Education: Bachelor’s degree

Preferred Education: Bachelor’s degree in business, Marketing, Business Analytics, Economics, or a related field.

Minimum Experience: University applicable extracurriculars, internships or part time jobs

Preferred Experience: Retail background and Store Operations familiarity

Licenses/Certifications: NA

Soft Skills/Competencies:

Must be well organized and detail/process oriented. Must also possess strong communication skills, which include a pleasant and professional phone manner. Should be able to successfully work within a fast-paced environment
Excellent oral and written communication skills
Strong Presentation Skills
Ability to foster team work and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite
AI proficient skills

Other Requirements:

Travel: 0-25% travel required

Hours & Conditions: Monday – Friday, 8+ hour days in office setting with one discretionary flex day approved by manager.

Physical Requirements: Minimal physical effort required; sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.

Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.

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